Hi John,
Thank you for your review.
We’re really sorry to hear that your nucleated pearls did not meet your expectations. We understand how disappointing this must be, especially as this piece has not reflected the quality you were hoping for.
Your feedback is very important to us, and we will certainly pass your comments on to our team. We’re sorry that you’ve decided to return the item, and please be assured this will be processed in line with our returns policy.
If there’s anything further we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
I had some items missing from one of my parcels. It took a while to sort, and a number of exchanges, but the customer service team at JM were really helpful and provided great follow-up support...
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商品のレビュー
購入日: 12/06/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Good
購入日: 11/06/2026
0
共有
KW
kim winder
Feefoに#よる#検証#済み
2 months ago
kim winderのJewelleryMakerに関するコメント:
OK
商品のレビュー
購入日: 12/06/2026
0
共有
KW
kim winder
Feefoに#よる#検証#済み
2 months ago
kim winderのJewelleryMakerに関するコメント:
Last few parcels seem like postage is slowing again sadly.
商品のレビュー
Klaudia - Help Team
JewelleryMaker
2 months ago
Hi Kim,
Thank you for your review.
We're sorry to hear that the Clasp with Multi Connectors Set didn't meet your expectations. We appreciate your feedback regarding the three-way connector design and understand that you would have preferred a single connector instead. Your comments are valuable to us, and we'll be sure to pass them on to our product team for consideration in future designs.
We're sorry that the item wasn't suitable for you, but we're pleased you were able to return it. If there's anything else we can assist you with, please don't hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website