Thank you for your feedback. We are pleased to hear that you are happy with the service that you have received.
In regards to the item itself, this is still covered by our 6 month warranty and it does sound like its a faulty item. If you could return this to us for inspection, we will be able to replace or refund this for you.
Kyle - Help Team
www.Gemporia.com
I love jewellery maker, the products are such high quality, good prices and the shows are such fun to watch, I forget that i am watching a shopping channel!
Cancelled courses, items missing, bad quality beads etc. I have spent thousands of pounds with JM and now no longer spend anything, it is to much hassle fixing problems and listening to the its the...
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Jewellery Maker
JewelleryMaker
13 years ago
Thank you for your valued feedback. It was great to speak to you this evening.
Your comments will be forwarded to our management team who will be reviewing and evaluating the feedbacks.
If we can be of any further assistance please contact us again.
Fiona - Help Team
www.gemporia.com
Too many part picks and broken gems resulting in expensive return postage. £2 95 excellent p&p though. Website does not allow multiple purchases from credits.
I have never encountered a problem with the service. once I did have an order which took longer than expected to arrive but I received an apology about it by e mail.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
