I am always happy with the service from JM But now because of the increase in the postage I have cut back on my shipping only getting what I really need. I understand because of the new duties but...
The service is always first class. If you are not happy with something it is easy to return and refund. The App is easy to use and set up.
Klaudia - Help Team
JewelleryMaker
17 days ago
Hi Karen,
Thank you for your review.
We’re delighted to hear that you’re so pleased with our first-class service and that you find our returns process and app easy to use. We truly appreciate your kind feedback and continued support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Great customer service when have had to contact them, very helpful and efficient. Items arrive pretty reasonable time from UK considering have to go through customs and postal service.
Klaudia - Help Team
JewelleryMaker
19 days ago
Hi,
Thank you for your review.
We’re delighted to hear that you’ve been so pleased with our customer service and that our team has always been helpful and efficient when you’ve contacted us. We’re also pleased to hear that your orders have been arriving within a reasonable timeframe, especially considering the additional customs and postal processes involved.
We really appreciate your continued support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
As usual, arrived before the email notification! Doesn't matter, always a pleasure.
商品のレビュー
購入日: 07/08/2026
0
共有
ML
Mrs Leanne Leake
Feefoに#よる#検証#済み
19 days ago
Mrs Leanne LeakeのJewelleryMakerに関するコメント:
Great!
商品のレビュー
購入日: 07/08/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
19 days ago
Very quickly dispatched
商品のレビュー
購入日: 07/08/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
20 days ago
Arrived quickly packaging usual quality
Klaudia - Help Team
JewelleryMaker
20 days ago
Hi,
Thank you for your review.
We’re pleased to hear that your order arrived quickly and that you were happy with the usual quality of our packaging.
We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
JM has definitely changed over the years - I miss the old style JM with the kits and the crazy prices and have built my business using your gemstones and findings. WE need LESS jade and pearls , more...
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Klaudia - Help Team
JewelleryMaker
20 days ago
Hi,
Thank you for your review.
We really appreciate your long-standing support and are pleased to hear that our gemstones and findings have played such an important part in helping you build your business. We’re sorry to hear that you feel the variety and pricing have changed over the years, and we’ll certainly pass your feedback regarding the range of jade and pearls, as well as your request for more variety and better prices, on to our team.
We truly value your feedback and continued support. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website