Claim still progressing. But it's took 5 months to find out driver not insured. Different people taking charge of claim but last person wasn't up to speed with claim
Helen Murray
Irwin Mitchell Solicitors
7 years ago
We understand your file handler has now contacted you and have discussed your concerns and explained the reasons for the course of action we are now recommending
Thank you for your patience. I believe the case handler has been in contact with via email. If you wish to discuss the concerns you have raised please dont hesitate to contact us
I am disappointed that it has taken two days for me to speak to my case handler! When I ask for a return phone call it was a hour late!
Helen Murray
Irwin Mitchell Solicitors
7 years ago
We understand your file handler has now contacted you to discuss the points you have raised and we are happy to have answered any concerns you held in relation to this matter.