At first contact, was cut off the phone a couple of times. Takes ages to get back to the right person. Two files were created for me due to mix up on first contact. Find some of the agents abrupt...
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Helen Murray
Irwin Mitchell Solicitors
10 years ago
Thank you for your feedback. We have now spoken and discussed your concerns with you.
Very quick to deal with your queries, friendly staff, extremely helpful and took time to explain everything.
Telephone calls were answered quickly, very friendly, made sure your name was used, asked what the call was about and transferred call to the correct person/department. Was given the best advice,...
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信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
Great Service
Very fast, efficient& informative. Always willing to help& patiently explain each process
starate forward very helpfull & allways perpaired to listen first class in every way.
Excellent first class, they will do all they can to help you nothing is to much trouble, i can'nt thank them enough.
Well done, irwin Mitchell
1
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信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
Good communication. As no fault of your own the case handler has changed so there had been a delay on progress.
Good advice given and progress updates.
I haven't really had much contact since starting my claim. I have a couple of text messages and letters but that's all. I received information about their online claims tracker which I can't seem to...