A great week's walking in Puglia, Italy. As always with Inntravel, the routes were interesting and the hotels excellent.
The friendly staff have lots of advice to help you choose the right holiday....
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your lovely feedback!
We're so glad you enjoyed your walking holiday in Puglia and appreciated the routes, hotels, and personal service.
We look forward to helping you plan your next adventure!
This walking holiday, from Collioure to Cadaques, was our fifth with InnTravel. It won't be our last.
Like all the others, the experience itself was lovely. The hotels were all wonderful; the...
さらに表示
Amelia
Inntravel
10 months ago
Thank you for taking the time to share your feedback with us.
We’re very sorry to hear about your experience with this particular booking, and we appreciate you bringing these concerns to our attention. Please be assured that your comments have been passed on to the appropriate teams so they can be addressed moving forward.
We’re also pleased to hear that you enjoyed your holiday overall and that the walks were especially rewarding. It’s great to know these moments contributed positively to your experience.
We value your continued support and look forward to welcoming you back again as a valued customer. If there is anything more we can do in the meantime, please don’t hesitate to let us know.
Kind regards,
Customer Experience Team
Our holidays with Inntravel in the past have been really good. This holiday in Norway has been different. The country was lovely, the travel and accommodation were fine. However the notes were, in...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your honest feedback and for your past support. We’re sorry to hear that your recent holiday in Norway did not meet your expectations. We regret the issues with the holiday notes and directions, and sincerely apologize for the flight booking error that disrupted your plans and caused you to miss the sea eagle trip.
Your experience is not reflective of the standards we aim to uphold. We are reviewing our processes to prevent this from happening in the future. We appreciate your kind words about the destination itself and hope you might consider traveling with us again so we can provide the quality experience you deserve.
Avoid
Once we started our trip in Italy things improved but the service from InnTravel prior to departure was really bad. Getting the documentation proved to be nearly a bridge too far and their...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your honest feedback. We’re very sorry to hear about the issues you experienced with our pre-departure service and documentation. We understand how important clear communication and accurate information are, and regret that we did not meet your expectations in these areas.
We’re glad to hear that once you were in Italy, your trip with the local providers went mostly well. Your comments are important to us, and we will use them to improve our systems and customer support moving forward.
購入日: 14/05/2025
0
共有
MS
Mr Schneider
Inntravelに#よる# 検証#済み
Perth Australis
1 year ago
Amelia
Inntravel
10 months ago
Thank you for your review.
We're glad to see you enjoyed your holiday with us.
If you have any further comments or highlights regarding your holiday we would love to hear them!
Kindest regards,
Customer Experience Team
After 6 walking holidays with Inntravel we can say that they have never let us down or disappointed us in anyway. All their arrangements have always worked out exactly as planned. Their choice of...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you so much for your wonderful feedback!
We're thrilled to hear that after six walking holidays with Inntravel, everything has consistently met your expectations. It means a lot to us that our hotel selections and guided walks have added to your experience.
We look forward to helping you discover many more fantastic adventures ahead!
I have used a number of travel companies specializing in long distance walking with support and I believe that InnTravel is the best.
Jasmin
Inntravel
1 year ago
Thank you for your wonderful words. We are honored to hear that you consider Inntravel the best among the travel companies you've used. Providing exceptional walking holidays with thoughtful support is what we strive for, and it's incredibly rewarding to know we’ve made a lasting impression.
We look forward to helping you plan your next journey!
A well respected company offering well thought out holidays with flexible itineraries and a sense of adventure in sorting out the self guided elements of travel.
Jasmin
Inntravel
1 year ago
Thank you for your kind words!
We’re proud to offer thoughtfully designed holidays that balance flexibility with a spirit of adventure, especially when it comes to the self-guided aspects of travel. It’s great to hear that our approach resonates with you, and we look forward to helping you explore more incredible destinations in the future!
This was our 3rd trip with Inntravel - we had an amazing time biking the Canal du Midi in late May. Excellent throughout from planning to travel docs to support. Trust these people!
Jasmin
Inntravel
1 year ago
Thank you for your kind words!
We are pleased to learn you had a fantastic experience from the planning of your trip to completing your holiday! We hope to welcome you back in the near future, for another Inntravel adventure!
We combined the Yorkshire Dales holiday continuing to the Lake District. We had nearly perfect weather the entire two weeks with only one day of rain. The Inns were good, the villages charming, the...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you so much for your thoughtful and detailed review!
We’re delighted to hear that you enjoyed a wonderful two-week adventure through the Yorkshire Dales and the Lake District, and that the weather mostly cooperated, it really makes a difference on those scenic walks!
We appreciate your practical tips for future travellers, especially around using GPX navigation apps and checking bus and lake cruise schedules in advance. Your advice will be incredibly helpful to others planning a similar journey, particularly those considering combining the two routes without a car. We're also glad to hear that you found our route notes accurate and helpful.
It’s a shame about the Beatrix Potter Gallery in Hawkshead closing, but thank you for sharing that update as well as the alternative at Hill Top.
We are so pleased to hear you had such a positive experience and we look forward to welcoming you back for your next Inntravel adventure!
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.