A terrific holiday in the Gargano peninsula - the "spur" of Italy. A really nice mix of walks - coastal, forest and herb-scented moorland. And fascinating medieval small towns to explore too. The...
さらに表示
Amelia
Inntravel
10 months ago
Thank you so much for sharing your wonderful feedback and for being such loyal travellers with Inntravel. 16 holidays with us is truly remarkable, and we always love hearing from returning customers and long-time Inntravelers!
I’m delighted to hear that everything went smoothly on your Gargano Peninsula holiday and that you enjoyed the varying landscape it has to offer.
I'm excited to let you know that we now have some new destinations available to book on our website for 2026. We hope they inspire your next adventure with us!
Thank you again for your continued loyalty and we look forward to welcoming you on your 17th Inntravel holiday soon!
Kind regards,
Customer Experience Team
Finding excellent off-the-beaten track walks, with above average accommodation a the end of every day, Inntravel make it easy to enjoy a walking holiday in any country where there's a footpath.
Amelia
Inntravel
10 months ago
Thank you very much for your kind words!
I'm delighted to hear that you enjoyed discovering off-the-beaten-track walks and that the accommodations added to your experience.
Our aim is always to make walking holidays as seamless and enjoyable as possible, and it’s wonderful to know that we succeeded in making your trip memorable.
We truly appreciate your feedback and hope to welcome you on another walking adventure with Inntravel in the future!
Kind regards,
Customer Experience Team
This used to be an excellent business. My wife and I used them many times before COVID and were planning to go on at least 2-3 trips a year with them now that we are retired. However, the service has...
さらに表示
Amelia
Inntravel
10 months ago
Thank you for taking the time to share your experience.
I’m very sorry for the issues you encountered on your recent holidays as this is certainly not the standard we aim to provide our valued customers with.
I recognise how essential it is to receive a smooth booking and holiday experience, you absolutely deserved better in these cases.
I can see that our team has been in touch since this review was written, and I hope you might give Inntravel the chance to redeem ourselves in your eyes.
I truly appreciate your time in writing this review and your past loyalty, Inntravel hope to have the opportunity to welcome you back in the future.
Kind regards,
Customer Experience Team
Excellent service, very good walking instructions together with maps. Could have been supplied with the local maps we picked up at our hotels which were complimentary.
Very good accommodation with 2...
さらに表示
Amelia
Inntravel
10 months ago
Thank you so much for your detailed feedback.
I’m glad to hear that the walking notes and maps were of great use during your holiday, and that the accommodation was outstanding.
It’s also great to know that the travel arrangements we organised worked smoothly, even with the occasional train delays.
We truly appreciate your comments and look forward to welcoming you back soon on another Inntravel adventure.
Kind regards,
Customer Experience Team
Fantastic holiday walking part of the Portuguese Camiño , seamlessly organised for us.
Would recommend without hesitation.
Amelia
Inntravel
10 months ago
Thank you so much for your kind feedback and positive words about your holiday walking part of the Portuguese Camiño.
I'm delighted to hear that everything was seamlessly organised and that you enjoyed your experience.
We very much look forward to welcoming you back on another Inntravel adventure soon!
Kind regards,
Customer Experience Team
We walked the Via Degli Dei from Bologna to Florence. The walk was challenging but very satisfying. It's a popular route and we saw the same walkers many times. Everything was superbly organised...
さらに表示
Amelia
Inntravel
10 months ago
Thank you so much for your detailed and thoughtful review.
I’m delighted to hear that you found the Via Degli Dei walk challenging but rewarding, and that everything was superbly organised throughout.
It’s wonderful to know you enjoyed the sensational food and the stunning views along the route, this part of Italy is my personal favourite!
We’re very excited to welcome you back as valued customers, and if you’re thinking about future adventures, our new holiday route, the Via Francigena, is now available to book for 2026 on our website.
Kind regards,
Customer Experience Team
We have used Inntravel on several occasions now, and will do so again. Their website is useful and easy to access. Customer services are friendly, knowledgeable and efficient. And, importantly, the...
さらに表示
Amelia
Inntravel
10 months ago
Thank you so much for your kind feedback and for your continued loyalty to Inntravel.
I'm delighted to hear your positive comments regarding our customer service and the excellence of the holidays we offer.
Inntravel very much look forward to welcoming you back on your next adventure, and our new 2026 holidays in a range of exciting locations are now available to book.
Kind regards,
Customer Experience Team
Excellent company to go on a self-guided walking holiday with.
The quality of the transfers, hotels and walks are second to none. I’ve been on 2 of their holidays in the last 4 months.
Amelia
Inntravel
10 months ago
Thank you so much for your kind feedback and for being such a loyal Inntravel customer, having enjoyed two holidays with us in such a short space of time.
I'm delighted to hear that you found every aspect of the holiday to be of such high quality.
Our new 2026 holidays are now ready to book on our website, and we very much look forward to welcoming you back for more exciting adventures with Inntravel!
Kind regards,
Customer Experience Team
The actual holiday, ‘Hiking in the High Dolomites’, was absolutely amazing. Stunning scenery, wonderful hotels, reliable information.
Sadly the booking process through Inntravel was appalling. Very...
さらに表示
Amelia
Inntravel
10 months ago
Thank you for taking the time to share your feedback.
I’m delighted to hear that you had an amazing holiday hiking in the High Dolomites.
I’m very sorry for the difficulties you experienced during the booking process and the stress this caused. This is certainly not the experience we want our customers to have. I can see that our team has been in touch since this review was written, and that the issues you faced have now been resolved.
We truly appreciate your patience and understanding, with your feedback we are able to make changes and provide a better service for our valued customers, thank you again for providing this.
Kind regards,
Customer Experience Team
This was a wonderful walking holiday in early September which was meticulously planned by Inntravel.
The hotels in Barcelona, Collioure, Banyuls, Llançà and Cadaques were well chosen, comfortable...
さらに表示
Amelia
Inntravel
10 months ago
Thank you so much for your lovely feedback.
I’m delighted to hear that you had a wonderful walking holiday and that the hotels were well chosen.
It’s also great to know that you found the walking guides accurate and detailed, and that the travel arrangements worked smoothly.
We really appreciate your kind words and look forward to welcoming you on further Inntravel holidays in the future.
Kind regards,
Customer Experience Team
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.