After I thought I'd booked the holiday, had a phone call to say the price wasn't live and it had gone up, as soon as I said cancel it, the company said I could have it at the price I'd paid. The...
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Review Team
Holiday Gems
4 years ago
This appears to be an online order and no payment is taken when the order is submitted. The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. A pre-authorisation only is held, and released immediately if no booking is confirmed. Our sales agents will always endeavour to price match which it appears they have successfully done in this instance. We are sure that you will have a great holiday.
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MS
Mr ALLAN SPENCER
Feefoに#よる#検証#済み
4 years ago
Mr ALLAN SPENCERのHoliday Gemsに関するコメント:
Fanfabulous
Sharm el Sheik
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MM
Miss Margaret McDonagh
Feefoに#よる#検証#済み
Richmond upon Thames
4 years ago
Miss Margaret McDonaghのHoliday Gemsに関するコメント:
Soooo quick and easy.
Just so easy to do. Other companies that I have uses in the past kept adding extras.
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MR
Ms DENISE ROBSON
Feefoに#よる#検証#済み
4 years ago
Ms DENISE ROBSONのHoliday Gemsに関するコメント:
Brilliant from start to finish. Martin was so helpful with our booking 5 star!
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Geraldine was very patient with us during the booking. Thank you **
Geraldine was very knowledgeable finding the right holiday for 6 women was easy anf stressfree
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Happy Days
Nathan was the young rep I dealt with and he was polite, knowledgeable and extremely helpful in all aspects. He helped my with all my issues and some that had not occured to me. I felt I had 5*...
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ML
Mr Daniel Lungu
Feefoに#よる#検証#済み
E62RU
4 years ago
Mr Daniel LunguのHoliday Gemsに関するコメント:
Verry nice
Au vb foarte frumos
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MM
Mrs Alyson Mcguinness
Feefoに#よる#検証#済み
4 years ago
Mrs Alyson McguinnessのHoliday Gemsに関するコメント:
Yes gelerdine found us a hotel sorted us out quickly with room and booking and quickly did paperwork with no problems..it was made easy. And explained everything. Very good !
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MJ
Miss Jade Jones
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4 years ago
Miss Jade JonesのHoliday Gemsに関するコメント:
Excellent Service
Most competitive prices around, straight forward, informative website and easy to book without any issues.
Holiday was great and I would highly recommend Holiday Gems.
Thank you 😊
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Very easy to talk through your holiday booking, been using Holiday Gems for years would recommend using them always
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
