Absolutely i would order again ~ very efficient service, thank you.
商品のレビュー
購入日: 18/03/2022
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Feefoに#よる#検証#済み
4 years ago
I have not received the items I ordered yet. It has been a month and I’m still waiting, I am disappointed.
商品のレビュー
Clare - Help Team
HobbyMaker
4 years ago
Good morning,
Thank you for your feedback regarding our service and this order.
We are very sorry to hear that you had not received this order at the time of writing and we do apologise for any inconvenience this may have caused you. If you have still not received this order, we would recommend contacting us as soon as you can and we will have a look into this further for you.
If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@hobbymaker.co.uk. Kind regards,
Clare W - Help Team
www.hobbymaker.co.uk.
Bought on 16 March and didn't receive it until 23rd March. Today is 24th March so have not yet used it. I find this a very slow and therefore frustrating delivery service. Time from placing order to...
さらに表示
Clare - Help Team
HobbyMaker
4 years ago
Good morning,
Thank you for your feedback regarding our service.
We're sorry to hear that you were disappointed with the amount of time that it took for this order to be delivered to you and we do apologise for any inconvenience this may have caused you. We have checked the delivery details for you and can see that this was still delivered to you within our 4 - 6 working day estimate which does not include weekends or bank holidays. However, we will still certainly make sure that your feedback is passed along to the relevant department.
If you require any further assistance, please do not hesitate to contact us on 0800 6444 655 or email us at help@sewingstreet.com.
Thanks,
Clare W - Help Team
www.sewingstreet.com.
Hello,
Thank you for your review.
We’re sincerely very sorry for the delay, we’ve taken a look and we note from the tracking that the order is progressing through the network however there were unforeseen delays, all being well we anticipate that it’ll be with you by the end of the week.
Please again accept our sincere apologies and please do get in touch if there is anything else you require assistance with.
JewelleryMaker
商品のレビュー
Ali - Help Team
HobbyMaker
4 years ago
Hello,
Thank you for your review.
We’re sincerely very sorry for the delay, we’ve taken a look and we note from the tracking that the order is progressing through the network however there were unforeseen delays, all being well we anticipate that it’ll be with you by the end of the week.
Please again accept our sincere apologies and please do get in touch if there is anything else you require assistance with.
JewelleryMaker
HobbyMaker order. Received confirmation, then email to say delay then part of order arrived 7 days after delay email. Still awaiting rest of order. Great to be able to have 1 P&P price all day.
Goods well packaged and arrived in good condition within timeline.
商品のレビュー
Ali - Help Team
HobbyMaker
4 years ago
Hello,
Thank you for your review.
We’re sincerely very sorry for the delay, we've had a look and your order has been accepted by the supplier (at the moment orders are being dispatched directly from Hunkydory Group Limited) can you please kindly get in touch with our Help Team and let us know the items you're outstanding and we'll chase this up for you.
HobbyMaker
Ali - Help Team
HobbyMaker
4 years ago
Hello,
Thank you for your review.
We’re sincerely very sorry for the delay, we've had a look and your order has been accepted by the supplier (at the moment orders are being dispatched directly from Hunkydory Group Limited) can you please kindly get in touch with our Help Team and let us know the items you're outstanding and we'll chase this up for you.
HobbyMaker
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
