Hi,
Thank you for your review.
We are sorry to hear of the issues experienced with this order, and completely understand your disappointment.
We have taken a further look at your account and can see that you have since spoken with a member of our team, and this is now currently been investigated further.
We apologise for any inconvenience caused, and we will be back in touch with you as soon as is possible with further updates and options.
Kindest regards,
Jayne.
Only half my order arrived when expected and, when I opened it, it wasn't even the item I'd ordered but, to give due credit to the customer service agent I spoke to, she quickly sorted the problem...
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
