High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.
サービス
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去年の評価数:
すべて( 211件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
High risk policy
Quick and efficient. Called back when they said. Sorted out appropriate policy for my needs.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Very helpful staff
Charlie was absolutely excellent on the phone, and helped us get insurance in a time pressured instance. Before that, Gemma had been helpful in getting quotes.
I was so bowled over by the help we...
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0
共有
CS
Carol S
Feefoに#よる#検証#済み
London
1 year ago
Carol SのHigh Risk Voyagerに関するコメント:
Good
Very helpful over phone, gave good advice. Hopefully we will not need to use this insurance but better to be safe than sorry.
0
共有
MA
Mark
Feefoに#よる#検証#済み
London
1 year ago
MarkのHigh Risk Voyagerに関するコメント:
Swift process.
Quick and easy quote and purchase.
0
共有
MH
Mr Antony Hassall
Feefoに#よる#検証#済み
1 year ago
Mr Antony HassallのHigh Risk Voyagerに関するコメント:
good service but responses were a bit slow
0
共有
MC
Mrs Ruth Cuthbert
Feefoに#よる#検証#済み
Preston
1 year ago
Mrs Ruth CuthbertのHigh Risk Voyagerに関するコメント:
Efficient and Informative Service
Phone answered within a reasonable length of time. Adviser was easy to talk to and understood my requirements. I was able to understand what the adviser was saying in boith clarity of diction and...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Good service when renewing
Pretty easy to take out, and to renew. Dealt with one small issue re medicines efficiently. Seems a fair price and covers some of the more interesting parts of the world where I travel. Of course...
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0
共有
MM
Ms Phyllis Anne Miles
Feefoに#よる#検証#済み
Gibraltar
1 year ago
Ms Phyllis Anne MilesのHigh Risk Voyagerに関するコメント:
There seems to have been a glitch in the booking system where we entered the country Mauritania and were quoted zone A when it should have been B . I phone and your customer service person Simon...
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0
共有
MH
Mr Paul Henley
Feefoに#よる#検証#済み
1 year ago
Mr Paul HenleyのHigh Risk Voyagerに関するコメント:
They don’t answer the phone and they don’t respond to messages or emails
Marketing Assistant
High Risk Voyager
1 year ago
Dear Mr Henley,
Thank you for your feedback, and we apologise for the inconvenience you experienced when trying to contact our customer service team, as well as for not responding promptly to your email about your trip to Israel.
After reviewing our records, we found several attempts from our team to return your calls using the contact number you provided. Unfortunately, they were unable to reach you as no one answered.
We understand your frustration, and this falls short of the high standard of service we aim to provide. Please know we are investigating the issue to ensure it does not happen again.
Thank you for your understanding.
Best regards,
The High Risk Voyager Team
MH
Mr Paul Henley
1 year ago
Thank you. I appreciate your quick response to this and your apology. I do have to say that I find it odd that my phone didn’t seem to ring, didn’t register any missed calls from you and that no messages were left.