Order arrived next day as promised. Fair resolution on an alternative product ordered as original item discontinued - should take item off of web site though.
Heater Shop
Heater Shop
10 years ago
Thank you for your review.
Customer Service Manager
The heater was leaking when it was delivered and left several stains on the carpet. I contacted the company on numerous occasions and they agreed to pay a carpet cleaner. They then retracted this...
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Heater Shop
Heater Shop
11 years ago
I am sorry to hear of your unhappiness, I have investigated your case and I understand the manufacturer agreed to pay your cleaning costs on production of your invoice (fairly standard manufacturers policy). As I understand it from the manufacturer they have not to date received your copy invoice for payment.
Please forward this asap and you will be refunded immediately which im sure will resolve the situation for all parties.
Many Thanks
Customer Service
I have used Heatershop before and was very pleased. This time the rads i wanted were not in stock as they are slowly being replaced. Within minutes of placing my order i received a phone call...
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Heater Shop
Heater Shop
10 years ago
Thank you very much for your excellent review and for the future recommendations.
Customer Service Manager
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.