Excellent service, the heater I ordered had sold out, i got a call to explain this and was offered another type of heater same output. Posted out and arrived exactly when they said it would. ...
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Heater Shop
Heater Shop
10 years ago
Thank you very much for reviewing us as excellent for both service and product. The Rointe Kyros is a fantastic upgrade of the old Rointe K Series and a great alternative to the replacement of old storage heaters significantly reducing heating costs.
Customer Service Manager
Thank you for your feedback. If you need any assistance with programming the Rointe Kyros Electric Radiator, please do not hesitate to contact us on 01473 276686.
Customer Service Manager
Did not forward delivery instructions to carrier. I had to drive 23 miles to collect from carrier depot and deliver to location address. Heavy item. Not happy about this.
Heater Shop
Heater Shop
10 years ago
Following your Feefo review I am obviously sorry to hear that you delivery instructions were not followed, You can be assured (as attached) that all delivery information was correctly passed on to the relevant drop shipping agent. Hopefully you can see we absolutely passed all info and followed your instruction correctly. I will of course pursue this with the drop shipping agent immediately
Customer Service Manager
Paul Frost
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.