Thank you very much for your feedback.
We try to set our standards for customer service at a high level and I am glad we lived up to your expectations. Please let us know if you need any help or advice in the future and we will be more than happy to help.
Hannah Boother
Customer Service Manager
Thank you for taking the time to leave your positive feedback and please feel free to contact us if we can help in the future.
Hannah Boother
Customer Service Manager
Please see below for full comment re service and product
Heater Shop
Heater Shop
10 years ago
Thank you for your lovely comments. We are pleased that we were able to offer helpful advice to you. If you need any further assistance please do not hesitate to contact us on 01473 276686.
Many thanks.
Hannah Boother
Customer Service Manager
The first heater supplied did not work. A second was sent which was fine, but we're still waiting for the faulty heater to be collected.
It was very difficult to communicate with the heatershop...
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Heater Shop
Heater Shop
10 years ago
Good Morning Stephen
Thanks you very much for your quality feedback. The Climastar range is brand new in the UK, and I have never heard of a faulty product from this manufacturer, which may explain the speed of their response. We will of course take this up with climastar in an effort to improve this issue. If you have any other questions whatsoever please do not hesitate to contact me directly.
Many thanks again.
Paul Frost
Sales Manager
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.