Item ordered was despatched quickly and I was kept informed of delivery time
Heater Shop
Heater Shop
10 years ago
Thank you very much for taking the time to leave feedback, your comments are very helpful.
If you need any further assistance or advice, please contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Extremely helpful staff when ordering on the phone and the service was fantastic. Arrived when they said it would, most impressed.
Heater Shop
Heater Shop
10 years ago
Thank you very much for your kind review. We are more than happy to help all of our customers with any queries to ensure that you get the best product available. If you need any future advice or assistance, please let me know.
Hannah Boother
Customer Service Manager
Phoned me the day after I placed my order to say the heater I wanted was not available but suggested a new line which was very similar and more efficient
Heater Shop
Heater Shop
10 years ago
Thank you for your comments.
I'm glad that we were able to to offer a more efficient yet similar product. If we are able to assist you in the future, please contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Thank you very much for your positive review. It means a lot when our customers take the time to leave great feedback.
If you require any future assistance, please do not hesitate to give us a call.
Hannah Boother
Customer Service Manager
Thank you for your great feedback.
If you need any help setting up your new Elnur RXE Digital Radiator our technical team are happy to help you. Call us on 01473 276686 for any advice or assistance.
Hannah Boother
Customer Service Manager
Seamless - arrived promptly with texts and emails keeping me informed so I didn't need to track
Heater Shop
Heater Shop
10 years ago
Thank you for your fantastic feedback.
We appreciate you taking the time to give your advice on the Haverland RCTT as it really helps others who may be unsure.
Hannah Boother
Customer Service Manager
Only negative was the salesperson, although very pleasant, professional and willing, seemed to be new to the role as he did not know any technical information. This did make me unsure as to the...
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Heater Shop
Heater Shop
10 years ago
Good Morning Will,
Thank you for your feedback.
We appreciate you taking the time to help us give better service to all of our customers. Our new apprentice sits alongside our experienced sales team, and whilst he is still very much learning, any questions and queries that he can not answer are passed to the team. I apologise that in this case this perhaps did not happen, but if you have any further queries please do not hesitate to call me on 01473 276686.
Hannah Boother
Customer Service Manager
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.