Excellent customer service Especially from Louise Johnson who was very quick to respond and very helpful as I am very indecisive.
Only issue was I received a lot of emails about my one enquiry from...
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Heater Shop
Heater Shop
9 years ago
Thank you for your great comments.
I am very pleased that we were able to help you so quickly. Louise is a fantastic office manager and a very helpful member of the sales team.
Tracey Morgan
Customer Service Manager
Good service, problem with delivery sorted quickly
Heater Shop
Heater Shop
9 years ago
Thank you for reviewing us as excellent and I am glad that we were able to sort everything quickly and efficiently.
Tracey Morgan
Customer Service Manager
Responsive service. Excellent website to navigate through and find/order what you need. Timely delivery within date /time specified.
Heater Shop
Heater Shop
9 years ago
Thank you very much for your great comments regarding our website. We put a lot of time and effort in making it user friendly to help our customers find exactly what they are looking for with ease.
Tracey Morgan
Customer Service Manager
That's really great, thank you for your feedback.
If you need any further assistance, please do not hesitate to contact us on 01473 276686.
Tracey Morgan
Customer Service Manager
Excellent service and all arrived exactly as agreed, thank you
Heater Shop
Heater Shop
9 years ago
Thank you for your great feedback regarding our service. We try very hard to ensure that all of our customers get the very best level of service.
Tracey Morgan
Customer Service Manager
Wrong address on the delivery and one of the rads was supposed to come to a different address on the Thursday but turned up at the other address on the Monday!!
Heater Shop
Heater Shop
9 years ago
Many thanks for your valuable feed back, we obviously endeavor to deliver exactly as you require, regardless of variable delivery instructions So I will investigate this unusual occurrence.
Many Thanks again.
Tracey Morgan
Customer Service Manager
Heater Shop
Heater Shop
9 years ago
Many thanks for your valuable feedback, we obviously endeavor to deliver exactly as you require, regardless of variable delivery instructions, so I will investigate this unusual occurrence.
Many Thanks again.
Tracey Morgan
Customer Service Manager
Excellent prompt service. They did everything they said they would. Will definitely use them again.
Heater Shop
Heater Shop
9 years ago
That's fantastic, thank you very much for your wonderful feedback and we look forward to working with you again.
Tracey Morgan
Customer Service Manager
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.