Heater Shop レビュー

Many thanks for your valuable feedback, I have fully investigated this unusual situation and the following appeared to have occurred. Heatershop originally quoted you a very efficient oil filled radiator with timer, to which you requested the cheapest branded heater we could provide (with no stipulation of a timer). We then supplied the Dimplex PLX without timer, and received a call from you saying that you needed to return the products as you would prefer a timed heater (having opened and removed every single one of the 13 heaters from the original packaging). Our returns department advised you if the products were returned in as new resalable condition we would credit or exchange immediately after which you were going to contact our returns department when the products were ready for collection. We are still awaiting that call. I also understand we have tried to call you again and left messages today with no response. Please contact us ASAP to allow us to service your situation correctly.