Thank you for your fantastic feedback – We’ll be sure to share it with the team!
商品のレビュー
Sophie
Heater Shop
1 year ago
We’re very grateful that you took the time to leave such a thoughtful review. It’s clear that you value the care and attention we put into our service, and we’re so happy to hear you felt supported throughout your experience with us.
Wouldn’t buy anything from this company every again.
Paid extra for next day delivery as i had my son for the weekend during heatwave, due friday before 1pm, arrived on the Monday.
Delivery company...
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Sophie
Heater Shop
1 year ago
Thank you for taking the time to leave your feedback. We're very sorry to hear about your recent experience and completely understand your frustration, especially given the circumstances and the timing during the heatwave.
We sincerely apologise for the delay in delivery and the lack of communication around it. While we do rely on third-party couriers like DX Express to fulfil deliveries, we recognise that their performance directly reflects on us - and in this case, it fell short.
Please rest assured that we are refunding the additional charge you paid for the AM next-day delivery, as the service was not delivered as promised.
We appreciate your honest review and, while we're disappointed that this was your impression of our service, we hope you’ll consider giving us another chance in the future. If there's anything else we can do to help resolve this, please don't hesitate to reach out.
商品のレビュー
購入日: 18/06/2025
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Feefoに#よる#検証#済み
1 year ago
Excellent service from start to completion of order.
Sophie
Heater Shop
1 year ago
Thank you so much for your positive rating for your recent purchase from Heater Shop.
What an excellent find Heatershop is! Their pricing is great, the communication excellent, and the delivery is wow, next day all included in the price. I have saved their details for the next time we...
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Sophie
Heater Shop
1 year ago
Thank you so much for taking the time to share such detailed feedback – It truly means a lot to us. We’re thrilled to hear that your experience with Heater Shop met (or exceeded!) your expectations, and we’ll be sure to pass your comments along to the team.
商品のレビュー
Sophie
Heater Shop
1 year ago
It’s great to know you were happy with your purchase. Thanks for the feedback!
Perfectly straightforward - delivery time as stated, nothing more to say.
Sophie
Heater Shop
1 year ago
So glad you had a smooth and pleasant experience. Thanks for choosing us!
商品のレビュー
Sophie
Heater Shop
1 year ago
We really appreciate you going out of your way to write such a thorough and generous review. We’re thrilled you’re happy with the service you received and the product itself – Thank you again for your trust in Heater Shop.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.