We ordered our product on the Thursday for next day delivery however after waiting at home for two days and several phone calls the people at the heater company just fobbed us of and said they would...
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Sophie
Heater Shop
9 months ago
Your experience matters to us, and we’re sorry for the inconvenience caused by the delivery delay. We appreciate you letting us know — it helps us refine our service and follow up where needed.
商品のレビュー
Sophie
Heater Shop
9 months ago
Your experience matters to us, and we’re sorry for the inconvenience caused by the delivery delay. We appreciate you letting us know — it helps us refine our service and follow up where needed.
Excellent. I received emails to tell me what was happening.
Sophie
Heater Shop
9 months ago
Thank you so much for taking the time to leave us a 5-star review.
商品のレビュー
Sophie
Heater Shop
9 months ago
Thank you so much for taking the time to leave us a 5-star review.
購入日: 18/11/2025
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信頼できるカスタマー
Feefoに#よる#検証#済み
10 months ago
Heater shop very good , but need to find new delivery company , as I suppose to get water heater next day , but took 5 days .
Sophie
Heater Shop
9 months ago
We’re truly sorry that your order didn’t arrive on time. We take delivery performance seriously, and any delay — even one outside our immediate control — affects the experience we want to provide. Your review has already been forwarded to our operations team so we can better understand the courier’s handling of your parcel. Thank you for bringing this to our attention; we appreciate the chance to improve.
商品のレビュー
Sophie
Heater Shop
9 months ago
We’re truly sorry that your order didn’t arrive on time. We take delivery performance seriously, and any delay — even one outside our immediate control — affects the experience we want to provide. Your review has already been forwarded to our operations team so we can better understand the courier’s handling of your parcel. Thank you for bringing this to our attention; we appreciate the chance to improve.
購入日: 19/11/2025
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
10 months ago
Fantastic.
Only 1 issue the delivery person left it outside front door my 87 year old mother had to bring it in .
Sophie
Heater Shop
9 months ago
Thank you for sharing your experience. We understand how inconvenient this can be, and we’re sorry that this was the case for you. We continually review our courier partnerships to ensure reliability, and your feedback plays an important role in that process.
商品のレビュー
Sophie
Heater Shop
9 months ago
Thanks a ton for the great review – We’re thrilled to hear you’re satisfied.
we had some issues with the delivery company who didn't deliver the first time then were hours late for the next delivery, this is not the fault of the heater shop but does let them down as they were...
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Sophie
Heater Shop
9 months ago
We appreciate your patience and are sorry to hear about the delay. While our team dispatches orders promptly, courier delays can still occur, and we understand the frustration this causes. Thanks for bringing it to our attention.
商品のレビュー
Sophie
Heater Shop
9 months ago
What a pleasure it is to read your review – Thank you for taking the time!
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.