I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...
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Sophie
Headwater
9 months ago
Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team.
Sophie
Customer Relations Executive
0
共有
JJ
JOANNE JACKSON
Feefoに#よる#検証#済み
GBR
9 months ago
JOANNE JACKSONのHeadwaterに関するコメント:
Timely, Responsive and informative service from the lovely headwater team
The service was excellent as always and my emails were responded to promptly with the information I required.
Nothing appears to be too much trouble for the staff at Headwater
Sophie
Headwater
9 months ago
Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact.
Sophie
Customer Relations Executive
0
共有
MK
MARK PITCAIRN KNOWLES
Feefoに#よる#検証#済み
GBR
9 months ago
MARK PITCAIRN KNOWLESのHeadwaterに関するコメント:
Efficient, knowledgeable and friendly
Sophie
Headwater
9 months ago
Thank you for your kind words regarding your booking experience.
Sophie
Customer Relations Executive
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
9 months ago
Great service
Very helpful, clear information.
Sophie
Headwater
9 months ago
Thank you for taking the time to leave such a kind review.
Sophie
Customer Relations Executive
0
共有
IW
IAN W
Feefoに#よる#検証#済み
GBR
9 months ago
IAN WのHeadwaterに関するコメント:
Positive booking experience
Professional and supportive
Sophie
Headwater
9 months ago
Thank you for your positive review.
Sophie
Customer Relations Executive
0
共有
DD
DIANNE DAWSON
Feefoに#よる#検証#済み
GBR
9 months ago
DIANNE DAWSONのHeadwaterに関するコメント:
Professional and reassuring
Helen was very friendly and was able to answer all my questions.
Sophie
Headwater
9 months ago
Thank you for your kind words, Helen will be delighted to hear them.
Sophie
Customer Relations Executive
0
共有
GE
GEOFF
Feefoに#よる#検証#済み
GBR
9 months ago
GEOFFのHeadwaterに関するコメント:
Helpful Service
Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.
Sophie
Headwater
9 months ago
Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along.
Sophie
Customer Relations Executive
0
共有
WP
WILLIAM PHILLIPS
Feefoに#よる#検証#済み
GBR
9 months ago
WILLIAM PHILLIPSのHeadwaterに関するコメント:
Very efficient and pleasant. A good experience.
Sophie
Headwater
9 months ago
Thank you for taking the time to leave such a positive review.
Sophie
Customer Relations Executive
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
9 months ago
Pleasant, responsive helpful service
The service is courteous, responsive and very helpful in the planning of our trip. We are excited to enjoy the holiday, which is quite soon!
Sophie
Headwater
9 months ago
Thank you for taking the time to leave such a kind and positive review. We look forward to welcoming you on your Headwater trip soon.
Sophie
Customer Relations Executive
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
9 months ago
Friendly and helpful advice given at initial booking stage
Sophie
Headwater
9 months ago
Thank you for your kind review regarding our booking service, we look forward to welcoming you on your Headwater trip.
Sophie
Customer Relations Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
