Thank you for your feedback. We're delighted to hear that you found our service friendly, efficient, and knowledgeable. Providing expert advice and making the booking process as smooth as possible is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for choosing Headwater. We look forward to helping you plan your next adventure! 😊
Stephanie
Customer Coordinator
0
共有
AV
ALAN VEAL
Feefoに#よる#検証#済み
GBR
29 days ago
ALAN VEALのHeadwaterに関するコメント:
Booking for a walking holiday in Menorca
Extremely efficient. Megan Wyatt was very helpful and knowledgeable throughout the booking process.
Steph
Headwater
23 days ago
Thank you for your lovely feedback. We're delighted to hear that Megan provided such efficient, helpful, and knowledgeable support throughout your booking process. We know how important it is to have the right information when planning a walking holiday, and it's wonderful to know Megan made everything straightforward and enjoyable.
We'll be sure to pass on your kind comments to her. We hope you have a fantastic time exploring Menorca and creating some wonderful holiday memories! 😊
Stephanie
Customer Coordinator
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Regular booker
Prompt and efficient
Steph
Headwater
23 days ago
Thank you for your continued support and for taking the time to leave a review. We're delighted to hear that you found our service prompt and efficient. It's always a pleasure to help returning guests, and we truly appreciate your loyalty to Headwater.
We look forward to helping you plan many more fantastic holidays in the future. 😊
Stephanie
Customer Coordinator
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Booking experience- speedy and easy
Helen was very helpful and gave us full information making decisions for us much easier. She was quick to respond to all enquiries
Steph
Headwater
23 days ago
Thank you for your wonderful feedback. We're delighted to hear that Helen was so helpful throughout the booking process. Providing clear information and prompt responses is something we really value, so it's great to know Helen made your decision-making much easier and ensured all your questions were answered quickly.
We'll be sure to pass on your kind comments to Helen. Thank you for choosing Headwater, and we hope you have a fantastic trip! 😊
Stephanie
Customer Coordinator
0
共有
JS
JANE SMITH
Feefoに#よる#検証#済み
GBR
1 month ago
JANE SMITHのHeadwaterに関するコメント:
Faultless from start to finish
Hannah was a delight to talk to; she was friendly, positive and interactive. She provided all the information we needed to book our next Headwater holiday and changed our flights quickly and...
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Steph
Headwater
1 month ago
Thank you for your wonderful feedback. We're delighted to hear that Hannah provided such friendly and efficient service and that she was able to help with your booking and flight changes so smoothly.
It's especially rewarding to know that, after travelling with Headwater for many years, you continue to place your trust in us. We take great pride in delivering a seamless experience from the moment you book until you return home, so it's fantastic to hear that we've consistently met your expectations.
We look forward to helping you plan many more memorable holidays in the future.
Stephanie
Customer Coordinator
0
共有
MM
MATTHEW MURPHY
Feefoに#よる#検証#済み
1 month ago
Steph
Headwater
1 month ago
Thank you for your 5-star rating. We're delighted that you had a positive experience with Headwater and really appreciate you taking the time to leave your review.
Stephanie
Customer Coordinator
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
A satisfied customer
It was great to speak with a real person from the start, who listened to me properly, and sent through suggested itineraries promptly. When our requirements changed, due to lack of suitable flights,...
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Steph
Headwater
1 month ago
Thank you for taking the time to share your experience. We're delighted to hear that speaking directly with one of our team members helped make the booking process smooth and straightforward.
Providing personal, attentive service is something we pride ourselves on, so it's wonderful to know that your requirements were listened to and that alternative options could be arranged quickly when your plans changed.
We hope you have a fantastic holiday and look forward to helping you plan your next adventure with Headwater.
Stephanie
Customer Coordinator
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Great service from Megan at Headwater
Excellent communication from Megan at Headwater who was always helpful, friendly and polite. She responded very promptly to any queries and kept us informed of any developments.
Steph
Headwater
1 month ago
Thank you for your wonderful review. We're delighted to hear that Megan provided such helpful, friendly, and efficient service throughout your booking journey.
We'll be sure to pass on your kind comments to her. It's great to know that her prompt communication and support made a positive difference to your experience.
We hope you have a fantastic holiday and look forward to welcoming you on another Headwater adventure in the future.
Stephanie
Customer Coordinator
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Excellent
Very efficient. Lovely and knowledgeable team. Looking forward to my upcoming trip
Steph
Headwater
1 month ago
Thank you for your lovely review. We're delighted to hear that you found our team efficient, knowledgeable, and helpful throughout the booking process.
It's great to know you're looking forward to your upcoming trip, and we hope it lives up to all your expectations. If there's anything we can help with before you travel, please don't hesitate to get in touch.
We wish you a fantastic holiday and look forward to hearing all about it on your return.
Stephanie
Customer Coordinator
0
共有
JT
Jeremy Thomas
Feefoに#よる#検証#済み
GBR
1 month ago
Jeremy ThomasのHeadwaterに関するコメント:
Superb in every way
My first time using Headwater. I've already booked a second trip. Excellent customer service from start to finish - staff always found time to talk.
This was one of my all-time best holidays. The...
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Steph
Headwater
1 month ago
Thank you for your fantastic review.
We're delighted that your first Headwater holiday was such a success and that you've already booked a second trip with us. It's wonderful to hear that our team provided excellent customer service throughout.
We're also pleased that the self-guided experience exceeded your expectations. While we're grateful for your feedback on the app, it's great to know it helped you navigate confidently and that your initial worries quickly disappeared.
Thank you for sharing your experience, and we look forward to welcoming you on your next adventure.
Stephanie
Customer Coordinator
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!