One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.
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去年の評価数:
Headoutは、#もう#Feefoの#アクティブ#カスタマーでは#ありません
すべて( 2,527件)のレビューを表示中
信頼できるカスタマー
8 years ago
Very accommodating! We were running later for our tour and they helped us get another one...skipping the very very very long line at Versailles is worth it. Don’t hesitate to buy. It’s truly worth...
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商品のレビュー
購入日: 02/04/2018
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
Disappointing service. Head out led me to believe we would not have to wait in a queue. We waited for half an hour on second day. On first day we gave up twice because the queues were so long
Customer Successs
Headout
8 years ago
Hi Patrick, thank you so much for taking the time to leave a review. I know how annoying it can be to wait in long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. Our tickets help save time, if not completely skip a line.
Again, I’m so sorry you had to wait. We hope to see you again and explore the world with us.
Einfache Onlinebuchung...gute Preise...die Übergabe der Karten erfolgte problemlos...einfacher und billiger bekommt man keine Karten für den Broadway....und man kann noch kurz vorher...
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購入日: 02/04/2018
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信頼できるカスタマー
8 years ago
Tickets were purchased and received mail That this is not ticket, It will b mailed. After getting confirmation. Which I got next day. You should not book tickets if it is not confirmed. That's why I...
Had to rebook the timming as I had bymistakenly selected 11pm instead of am and no one from the headout team got back to me on that. Poor service and wasted so much time calling their US contact...
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購入日: 02/04/2018
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
Worst experience......you are a scam....on your website anyone over 3yrs is an adult? Secondly after paying for my 3and a half yr old son online I arrive at IMG and told he can go free!!! You...
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Customer Successs
Headout
8 years ago
Hi Emmanuel.
We're so sorry this happened to you. IMG changed their pricing policy very recently and now, children below 1.05 m get to enter for free.
But do not worry. We've got your back and we shall initiate a refund. Depending on your bank, it shall take anywhere between 2-7 business days to reflect in your account.
We hope we get a second chance to make this right with you. We’d hate the be the ones to rain on your parade.
We booked our tickets before we left Australia. The entire process was so easy to use. Collecting our tickets on the night was no problem at all.
購入日: 03/03/2018
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信頼できるカスタマー
8 years ago
Easy and efficient!
商品のレビュー
購入日: 01/04/2018
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
The agents in Eiffel tower was rude....She was not ready to accommodate 2 minutes of late ...The dream of been in top of Eiffel tower was broken .....We spent almost 500 euros just to see Eiffel...
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Customer Successs
Headout
8 years ago
Hi Manjunath!
We are sorry for the hassle. It is always a difficult situation when there is a group as other guests' time also needs to be respected and they aren't happy with any delays.
We recommend being at the venue at least 15 minutes before your reservation.