There absolutely is no service if something goes wrong with the tickets received like i experienced. I was denied entry at SEA aquarium stating that the voucher had expired or lapsed and i had to buy...
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Customer Successs
Headout
8 years ago
Hi there.
I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.
We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.
Hoping you'd give us second chance,
Team Headout
商品のレビュー
Customer Successs
Headout
8 years ago
Hi there.
I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.
We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.
Easy transaction. Good communication. James who we collected our tickets from was extremely friendly and made sure we had the right tickets and that we were satisfied. I can highly recommend this...
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Customer Successs
Headout
8 years ago
Hi there!
We are SO glad that you enjoyed Aladdin, as well as our services. We shall let James know that his efforts were appreciated.
We hope to see you soon,
Team Headout.
商品のレビュー
購入日: 25/03/2018
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
Everything was as stated. The tickets and meet up service were great!
Customer Successs
Headout
8 years ago
Hi Terry,
Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.
We hope to see you very soon.
Always here,
Team Headout
商品のレビュー
購入日: 26/03/2018
0
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
The customer service representatives were helpful. The host was right there with my tickets and a smile. I would use them again.
Customer Successs
Headout
8 years ago
Hey Barbara,
Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.
Excellent to get a skip the line ticket and most definitely worth it as queues very long! But I booked two trips and wanted to ask questions about getting tokens/ benefits and managed to get no...
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Customer Successs
Headout
8 years ago
Hi Nicola,
I'm so sorry we couldn't get back to you. Due to heavy volumes in bookings approaching Easter, we could not respond to this on time. No excuses though. I hope you give us another chance to give you the hassle free, delightful experience you deserve.
Until then,
Cheerio,
Team Headout
商品のレビュー
Customer Successs
Headout
8 years ago
Hi Nicola,
I'm so sorry we couldn't get back to you. Due to heavy volumes in bookings approaching Easter, we could not respond to this on time. No excuses though. I hope you give us another chance to give you the hassle free, delightful experience you deserve.
Until then,
Cheerio,
Team Headout
購入日: 27/03/2018
0
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
No problems. 2+ hour line replaced with 5 minute wait.
So easy! After I picked up my tickets at a nearby shop, I was able to skip the long line and save at least an hour if not more of wait-time.
商品のレビュー
購入日: 20/03/2018
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VU
Valued User
8 years ago
Valued UserのHeadoutに関するコメント:
This is a m must see location while in Paris. We were able to pick up our tickets right beside the metro stop and skip the very long line. Our time slot was for 11:00 am but when we arrived...