Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

HardSoft Computers レビュー | {{merchantUrl}} のカスタマーサービスレビュー| Feefo

NC

Neil Corrigan

Feefoに#よる#検証#済み

Kendal

6 years ago

Neil CorriganのHardSoft Computersに関するコメント:

Great customer service

Very helpful, friendly staff both during and after sales. There was a mix up / miscommunication at the beginning regarding admin fees, but they have addressed this.

商品のレビュー

購入日: 25/11/2019

0

信頼できるカスタマー

Feefoに#よる#検証#済み

6 years ago

Fast, helpful, efficient

They responded fast and things got done. They have a good offer and are clear about their products.

商品のレビュー

購入日: 25/11/2019

0

信頼できるカスタマー

Feefoに#よる#検証#済み

6 years ago

Excellent service

Fast and simple process from start to finish

商品のレビュー

購入日: 25/11/2019

0

信頼できるカスタマー

Feefoに#よる#検証#済み

6 years ago

Brilliant company, great service and support!

商品のレビュー

購入日: 25/11/2019

0

信頼できるカスタマー

Feefoに#よる#検証#済み

6 years ago

Solid service, good laptop just need to be a little clearer at the sale

I was pleased with the service and the team are always helpful. Got a good deal in the end that suited my business needs. I did just have one minor glitch on the way as I worked out the laptop I was...

さらに表示

商品のレビュー

購入日: 18/11/2019

0

AC

Adrian Corcoran

Feefoに#よる#検証#済み

6 years ago

Adrian CorcoranのHardSoft Computersに関するコメント:

Logistical nightmare to get the equipment....

Very disjointed in the team with multiple people telling us things and not talking to each other. Equipment sent to wrong place by depot in first instance as well; and then being told additional...

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Sharon

HardSoft Computers

6 years ago

Hi Adrian. We're sorry you feel the communication was disjointed within the team. Web orders are dealt with by one member of the team and, once processed, allocated to an Account Manager who then looks after your account for the duration of the lease. We're looking at this process following your review and will be sure to implement changes if necessary. Your Account Manager is Scarlett Keay, who you can contact on scarlett@hardsoft.co.uk or 020 7111 1643 with any future issues/queries. We are also speaking with our couriers to determine why your equipment didn't arrive at the correct destination initially. We do our best to ensure our customers receive the best communication from us and the best service from our couriers, so thank you for letting us know so we can review our processes.

AC

Adrian Corcoran

6 years ago

Sharon you're welcome to look into this; but we haven't even had contact with Scarlet as far as I'm aware and having checked emails. Kind of reiterates my point. Couriers didn't get it right because someone put down the wrong address internally from HardSoft and hence why wasn't delivered as the address didn't exist!

Sharon

HardSoft Computers

6 years ago

Apologies again Adrian. I'll ask Scarlett to get in touch to introduce herself and do what we can to improve your experience going forward.

商品のレビュー

購入日: 18/11/2019

0

HC

Hilda Chehore

Feefoに#よる#検証#済み

6 years ago

Hilda ChehoreのHardSoft Computersに関するコメント:

There are a lot of hidden charges

Sharon

HardSoft Computers

6 years ago

Hello Hilda, we're sorry you feel that there are hidden charges. After speaking with your account manager, it appears that you're referring to the charges for toner cartridges for your leased printer. Unfortunately, as your account manager explained, additional toner cartridges aren't included. Please do get in touch with your account manager if you have any further queries.

購入日: 11/11/2019

0

RP

Robert Percy

Feefoに#よる#検証#済み

6 years ago

Robert PercyのHardSoft Computersに関するコメント:

Good process BUT leaves a lot of room for improvement

For the most part it was a good expense. however! At no point was I told that the Document fees had doubled DOUBLED since I last got a lease with hardsoft. To just process the documents now has gone...

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商品のレビュー

購入日: 11/11/2019

0

JG

Jason Green

Feefoに#よる#検証#済み

Billingham

6 years ago

Jason GreenのHardSoft Computersに関するコメント:

Fantasticcompany to deal with

Extremely easy to order, small issue in uploading documents via their system but easily sorted, everyone I spoke to was extremely friendly and knowledgeable, Delivery was fast, tracked all the way, I...

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商品のレビュー

購入日: 11/11/2019

0

MC

Michael Chang

Feefoに#よる#検証#済み

6 years ago

Michael ChangのHardSoft Computersに関するコメント:

Superb service from start to finish. Special praise to Ryan who has been ex

Superb service from start to finish. Special praise to Ryan who has been extremely helpful for my most recent purchase but also all previous purchases. Will definitely be using again.

商品のレビュー

購入日: 11/11/2019

0

HardSoft Computers レビュー

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー29^件商品のウェブサイトを表示Great piece of kit, thanks for the advice on which product to purchase.

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー19^件商品のウェブサイトを表示well, laptop always brilliant

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー19^件商品のウェブサイトを表示We got a great little desktop pc perfect for our online work, fast and reliable

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー3^件商品のウェブサイトを表示Brilliant company, great service and support!

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー6^件商品のウェブサイトを表示Very good MacBook, does what it says on the tin.

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー1^件商品のウェブサイトを表示Equipment as it should be.

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー29^件商品のウェブサイトを表示Got a couple new iPhones for my business. they work great

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー3^件商品のウェブサイトを表示I love MacBooks and the new MacBook Pro is phenominal

Computer Systemこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー29^件商品のウェブサイトを表示Mac worked perfectly straight out of the box as you would expect.

Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法