Ordered an item 23/12/20 so didn't expect prompt arrival.
Dispatched 31/12/20 with Royal Mail 24 and tracking number provided.
Tracking number does not work, and Happy Homewares agreed the tracking...
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Jack
Happy Homewares
5 years ago
Hello, I'm truly sorry you have been unhappy with your experience with us.
Our tracking numbers do work, however they don't offer detailed information about when the item will arrive. They are very useful if the delivery is missed, and allow us to see when items are delivered. A vast majority of our orders do arrive on time with this delivery service. Unfortunately it seems your order has been delayed in transit with our courier, and we have been made aware of localised delays due to COVID-19 which could explain this.
I have contacted the courier for a response about your order, and should they not provide a conclusive response, I am more than happy to organise a replacement or refund for you to resolve this.
I am truly sorry that your order has still not been completed, but I hope that it arrives soon. Please see my latest email to you for our next steps.
Thanks,
Jack
Happy Homewares
商品のレビュー
Jack
Happy Homewares
5 years ago
Hello,
I'm sorry your item has not arrived on time. I have contacted our courier for a response and I hope we can resolve this for you soon.
Please see my response to your service review as well as this. I sincerely hope we can sort this out for you as soon as possible.
Thanks,
Jack
Happy Homewares
購入日: 23/12/2020
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Very prompt and efficient service.
Jack
Happy Homewares
5 years ago
Thank you so much for your review! I'm glad we lived up to our high standards and I hope you shop with us again.
Arrived very quickly, well packaged with no damage, good quality lampshades. Would say better for bedroom or back ground lighting, as bronze interior gives a warm glow rather than a strong light.
Jack
Happy Homewares
5 years ago
Hello! Thanks for your review. I'm glad you love your lampshade, and I hope you shop with us again!
Good speedy service. My order arrived quicker than expected and was packed in such a way that it was well protected against any damage in transit. Pleased with my purchase, would recommend using...
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Jack
Happy Homewares
5 years ago
Hello! Thanks for your review. I'm glad you love your product and I'm also glad you'd use us again!
商品のレビュー
購入日: 19/12/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
good arrived on time
Jack
Happy Homewares
5 years ago
Hello! Thanks for your review. I'm glad your product arrived on time!
Great service. initially the item I was interested in was out of stock but Customer Service said they would inform when the new supply arrived. I was able to order my item and have not long taken...
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Jack
Happy Homewares
5 years ago
Hello! Thanks for your review. I'm glad you found our service great, and we're happy that your order arrived quickly.
I hope you shop with us again!
At Happy Homewares, we’re passionate about helping you create a home that’s warm, stylish, and uniquely yours. With a focus on quality-crafted lighting, decor, and gifts, we bring together beautiful designs that make every room feel inviting. Discover our carefully curated collections and let us inspire your home with pieces that blend elegance and comfort.
At Happy Homewares, we’re passionate about helping you create a home that’s warm, stylish, and uniquely yours. With a focus on quality-crafted lighting, decor, and gifts, we bring together beautiful designs that make every room feel inviting. Discover our carefully curated collections and let us inspire your home with pieces that blend elegance and comfort.