The Hampshire Flag Company excels at bringing products, services and brands to life in spectacular colour and quality.
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商品
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AN
Anonymous
Feefoに#よる#検証#済み
6 years ago
AnonymousのHampshire Flagに関するコメント:
great service from start to finish; final piece is amazing. Thank You So much :)
David Louth
Hampshire Flag
6 years ago
Thank you Tania for writing such a nice review. We strive to deliver great customer experiences and we're pleased to hear we hit the mark, please shop with us again soon.
Ordered 9 flag sets. They arrived with one of the boxes open and missing the top horizontal bar for the flag pole.
I spoke with the delivery company who informed me that this was noted by them on...
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David Louth
Hampshire Flag
6 years ago
Thank you Shaun for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We would like the opportunity to investigate your feedback further. Would you be able to email rod.sessions@hampshireflag.co.uk your telephone number and the best time to call? Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations on this occasion.
When ordering I asked for a PM delivery as we are a club and nobody is around
all day so we have to arrange for someone to be there when the goods arrive
and PM was on the delivery note.So to get a...
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David Louth
Hampshire Flag
6 years ago
I am sorry to hear about your issues with delivery. We take all reviews very seriously and use the information to make sure we are continuously improving.
I have looked into the order and as you say we stipulated a PM delivery for you, but the flagpole was delivered in the morning, and I can totally understand your frustration. We are addressing this issue with the courier concerned.
Please accept my sincere apologies. I would be happy to discuss how we might be able to make this up to you with perhaps a new flag for the flagpole?
Many thanks
Rod
David Louth
Hampshire Flag
6 years ago
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We would like the opportunity to investigate your feedback further. Would you be able to email rod.sessions@hampshireflag.co.uk your telephone number and the best time to call?
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations on this occasion.
Sadly my flag support turned up damaged. Probably the transport / delivery company as I can’t see this being sent out broken. Sadly looks like I’ll have to fix it myself. Flag itself is fine.
David Louth
Hampshire Flag
6 years ago
Thank you for taking the time out to write this review. I'm so sorry to hear your flagpole bracket was delivered to you damaged. We would like the opportunity to investigate your feedback further. Please, could you email rod.sessions@hampshireflag.co.uk with your best contact number? We’ll work with you to resolve any issues as quickly as possible.”
Hampshire Flag Company excels at bringing products, services and brands to life in spectacular colour and quality. Established over 35 years ago, this family-run business produces hand sewn national and international flags, digitally printed flags, PVC banners, marine flags, bunting and table flags in addition to offering a bespoke flag design service. It supplies and installs an extensive range of flagpoles including Eco, Tapered, Glassfibre and heavy-duty poles.
Hampshire Flag Company excels at bringing products, services and brands to life in spectacular colour and quality. Established over 35 years ago, this family-run business produces hand sewn national and international flags, digitally printed flags, PVC banners, marine flags, bunting and table flags in addition to offering a bespoke flag design service. It supplies and installs an extensive range of flagpoles including Eco, Tapered, Glassfibre and heavy-duty poles.