Usually speak to the same member of staff, who is always friendly, helpful and efficient.
We have booked several times with Golfbreaks and have never had any problems.
Tim
Golfbreaks
10 years ago
Dear Christine,
Thank you for your 10 out of 10 feedback.
I would firstly like to thank you for your continued loyalty with 15 breaks since 2008.
I am happy to hear that you enjoyed your Spanish break this year. I can see the same agent has booked your European breaks for the last 4 years and is always on hand to assist with your next Golfbreaks.com golf break.
Kind regards
Tim
Good overall, there were a couple of situations which I’d misunderstood which meant I felt a little bit railroaded when I wanted to make amendment, I was disappointed when I found out buggies weren’t...
I have booked many trips with Golfbreaks, normally the advice and service is excellent. On this occasion, they let me down badly by recommending a course that had maintenance planned immediately...
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Tim
Golfbreaks
10 years ago
Dear Trevor,
Thank you for your 8 of 10 feedback.
Firstly, I would like to thank you for your superb loyalty with 22 breaks at Golfbreaks.com.
I am happy to hear that you enjoyed your break overall. It is a shame to hear about your course maintenance. I have reviewed your booking and can see you booked more than a year in advance, when the dates hadn't been released. I can see that the course in formed us late, to which we then contacted yourselves. In regards to buggies, as you are aware we cannot pre-book buggies in Turkey and we were not alerted of this, to which we apologise. I will pass this through to our product team to pass your feedback on to the venue. I believe that there should be more information given to Tour Operators to let our customers know.
I can see your dedicated Customer Service agent has contacted you in regards to your concern.
We do look forward to hearing about your next Golfbreaks.com golf break.
Kind regards
Tim
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.