The delivery indicated it was in 2 boxes. One box was delivered last week. I rang City link who said the other box would be delivered on Friday. It was not, nor was it delivered today (Monday). I...
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Galleon Supplies
Galleon Supplies Ltd
14 years ago
Thank you for your order & feedback. I have checked on your order and shows that 2 parcels were delivered and signed for by DAWSON on April 5th at 8.43am. If you this information is incorrect then please do not hesitate to contact us.
Kind regards,
Jason Caddy
General Manager
Order was delivered to wrong address and I finally received it about 6 weeks later after having to re order.
Galleon Supplies
Galleon Supplies Ltd
14 years ago
Thank you for your feedback. We use a reputable courier firm to deliver our products on a Next Working Day service. They achieve a service level in excess of 99% success for us. Under no circumstances should it take so long to rectify any delivery issues. I will look at the POD and call you to discuss this.
Kind regards,
Jason Caddy
General Manager