Fast Efficient and curteous. Great photos and good people skills.
Customer Relations Team
Freeman Forman Estate Agents
8 years ago
Thank you for another 5 star review for the Heathfield branch of Freeman Forman Estate Agents. Congratulations on the sale of your property, your comments will be passed on to the team. Kind regards, Sarah.
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8 years ago
Poor communication
Lack of communication, we often had no clue what was happening with the sale of our property. Commission quoted wasn’t the final price and was far too much for the service provided. Would’ve been...
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Customer Relations Team
Freeman Forman Estate Agents
8 years ago
Thank you for taking the time to leave us your feedback. We do always aim to provide the very best in customer experience and I am sorry if on this occasion our branch team did not meet this goal. We do always aim to understand further our customers experiences and as such I will share with the local Retail Performance Director your feedback to help improve our customer service going forwards. I would also like to invite you to e-mail us further details of your experience to review@countrywide.co.uk. Kind regards, Scott.
John and Emma have been absolutely amazing they have gone above and beyond to help us sell our house, working way after working hours and at weekends, we have had a very challenging sale with more...
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Customer Relations Team
Freeman Forman Estate Agents
8 years ago
Thank you Sally and Daryl for your excellent 5 star review of the amazing service you received from Freeman Forman in Ringer. It is brilliant to read that John and Emma went above and beyond to help you sell your house. Thank you very much for the recommendation and we look forward to helping you again in the future. I will ensure that John and Emma receive your lovely words. Kind regards, Emma.
Thank you for taking the time to leave us your feedback. I am sorry to read that your experience was below our usually high standards and your expectations, so that we can learn from your feedback and make improvements please can you provide us further details via review@countrywide.co.uk. Kind Regards, Maryjane.
Great service. I wss keeped up to date with progress throughout and Charlotte especially was good at communicating with me regularly and ensuring the process was moving forward
Customer Relations Team
Freeman Forman Estate Agents
8 years ago
Thank you for taking the time to leave your 5 star review of Charlotte and the team at Freeman Forman in Tunbridge Wells. It is fantastic to read that you found the communication good and that you were kept up to date throughout the process and was helped throughout the sale progression by Charlotte, who I will make sure receives your wonderful comments. Best wishes, Scott.
A normally challenging, stressful experience made a lot better..thanks
The Robertsbridge team were excellent from start to finish. We found them responsive, always helpful and friendly. They are a credit to your company.
Customer Relations Team
Freeman Forman Estate Agents
8 years ago
Brilliant to read that you found the Freeman Forman team in Robertsbridge excellent from start to finish along with helpful and friendly. Thank you for your wonderful 5* review and best wishes for the future, Scott.
They were very knowledgeable gave us a clear well reasoned valuation, produced a lovely brochure and got us an offer very quickly which we were happy to accept. They conducted the viewings which once...
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Customer Relations Team
Freeman Forman Estate Agents
8 years ago
Freeman Forman in Tunbridge Wells always aim to provide exceptional customer service and I am pleased to read that this was the experience you received. From the valuation to the marketing and conducting viewings, all the way from acceptance of a sale till exchange, it is great to read that you found the whole team very knowledgeable, helpful and responsive. Thank you for your wonderful 5* review and I will make sure your wonderful comments are forwarded to the whole team. Kind regards and best wishes for the future, Scott.
Freeman Foreman are an experienced Sales and Lettings Agent, based in offices across Sussex and the Kent Weald. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Freeman Foreman are an experienced Sales and Lettings Agent, based in offices across Sussex and the Kent Weald. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.