Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.
I'm sorry that you had this experience with our website. The reason for this was that we were having a website security test running from about 7:30pm one night to the next morning. It was designed to test our website security measures however a side effect of this was that the website was running slower than usual.
I can assure you that the website will be faster now the security test has been completed and I can only apologise that your experience was impacted by this.