Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Frank Innes Estate Agentsのレビュー

すべて（ 689件）のレビューを表示中

Trusted Customer

Feefoに#よる#検証#済み

Kirkby in Ashfield

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Great customer service, would definitely recommend Frank Innes.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you Mr Aspinall for the great recommendation and wonderful 5* review for our Sutton-in-Ashfield branch of Frank Innes. Kind regards,

Scott.

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Louise from the Nottingham office was amazing at chasing through the stressful phase when a problem arose in the chain. This is where Frank Innes helps rather than a cheap internet agent as I am...

さらに表示

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great 5*review. I am pleased to hear you received very good service from Louise at Frank Innes in the Nottingham branch. Congratulation on the sale. My best wishes,

Sarah

Trusted Customer

Feefoに#よる#検証#済み

Nottingham

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Nice staff, but their systems very poor and make their job needlessly hard.

Get more staff in their Nottingham branch, and get systems installed that are fit for purpose and allow them to do the job being asked of them. The staff were very personable, and tried their...

さらに表示

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Hello Mr Warwick, Thank you so much for taking the time to leave us this feedback. I am sorry to read that you felt there is a need in the branch, we take on these feedback seriously and I will address this with Senior Management. If you would like to go through this in any more detail please do email me at review@countrywide.co.uk. Kind Regards, Sarah

信頼できるカスタマー

Feefoに#よる#検証#済み

9 years ago

I didn't feel as informed as I would have liked to be, I felt I had to do alot chasing myself and I would often call and would be told they would call me back and they wouldn't. I think to make...

さらに表示

Customer Relations Team

Frank Innes Estate Agents

9 years ago

I am sorry to read that you were dissatisfied with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk. Kind Regards, Sarah

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Graham Keller

Frank Innes Estate Agents

9 years ago

Good afternoon, I am sorry that you felt you had a poor experience. If you would like to let me know about the issues you encountered, in the hopes that we could improve our customer experience in the future, please email me at:

review@countrywide.co.uk

Kind regards.

信頼できるカスタマー

Feefoに#よる#検証#済み

9 years ago

Incompetent do not use this agent

Shocking. Appalling service. We were supposed to complete our house sale and were only told by frank innes two days before that it wasn't going to happen due to someone in the chain not having their...

さらに表示

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Good afternoon, I'm very sorry to hear that this was your experience. I would like to hear more about the issue mentioned along with any other issues you encountered, in the hopes that we could improve in the future. If you would like to go into more detail regarding your experience please email me at:

review@countrywide.co.uk

Kind regards.

信頼できるカスタマー

Feefoに#よる#検証#済み

9 years ago

Making a conversational phone call rather than relying on email. Continuity

Poor

Customer Care

Frank Innes Estate Agents

9 years ago

Good morning,

We are sorry to see this. Could you please send some more details so that we can look into this for you?

Many thanks

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

My agent is very good at keeping me in the loop.

Customer Care

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to leave this review.

We are happy to see you have received the 5* service that we always aim to provide.

Many thanks

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Good customer service, friendly agents but professional

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Had to do own viewings at weekends. Despite having several viewings only had feedback twice..

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Hello, Thank you for taking the time to leave us this feedback, I am sorry to read that the service we provided you was not up to the standard you had expected. If you would like to go into further detail about your concerns then please email me at review@countrywide.co.uk