Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Frank Innes Estate Agentsのレビュー

すべて（ 689件）のレビューを表示中

信頼できるカスタマー

Feefoに#よる#検証#済み

9 years ago

Hi They are always on time for appointments and do not keep you hanging around. Always phone or email and let you know any up dates. Very good all round for customer sevice

Customer Care

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to leave this review.

It is imperative that all of our customers receive a 5* service and excellent communication at all times and I am very happy to see that this has been the case!

Thank you for again for leaving this feedback.

信頼できるカスタマー

Feefoに#よる#検証#済み

9 years ago

Poor service

After a good start the sale of our property took nearly 6 months after accepting the offer. The only way we could find out the progress or lack of it was to call them at which point the usual...

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Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to leave us your feedback. I was sorry to read that you felt the branch team were more concerned about your buyer than you. I can assure you that your feedback regarding this matter will be raised to the Retail Performance Director to conduct their own internal investigation. Regarding the 6 month sale progression period, unfortunately an estate agents has no direct control over this aspect of the transaction as this is dealt with by both parties solicitors. I will however also highlight to the Retail Performance Director about the need from you to make first contact with the branch in order to get an update from the branch team.

If you would like to leave any further feedback or discuss the above in greater detail, please feel free to e-mail us at review@countrywide.co.uk. Kind regards, Scott

Trusted Customer

Feefoに#よる#検証#済み

Beeston

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Avoid at all costs!!!!!

The worse estate agen i have ever dealt with. They repeatedly lie and the service is very poor. Calls are never returned and generally no one know what they are doing. Avoid at all costs!!

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to leave us your feedback about the experience you received. I was sorry to read that this was the case. We do take feedback such as yours seriously to help us improve our service going forwards. If you would like to provide further feedback please feel free to e-mail me at review@countrywide.co.uk. Kind regards, Scott.

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

We didn't receive quite the level of service we expected. Phone calls were not always returned and errors were made in important emails, which took too long to correct.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks, Sarah

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Libby and the team gave us an excellent service

They did things for us extreamly well and we had every confidence in them

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Brilliant to hear that Libby and the team in Frank Innes, Chesterfield, provided a 5* service and that you had confidence in their expertise throughout. Kind regards and thank you for this brilliant review! Scott

Trusted Customer

Feefoに#よる#検証#済み

Arnold

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Staff very pleasant. Initially communication could have been better in relaying feedback from viewers and keeping me updated on progress. After mentioning this to them that a short text or email...

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Customer Relations Team

Frank Innes Estate Agents

9 years ago

I am sorry the initial stage of your property sell was below standard, I am however, pleased to read that the team took on board your feedback. I would like to thank you for taking the time to leave this review. My best wishes on behalf of the team, Sarah

信頼できるカスタマー

Feefoに#よる#検証#済み

9 years ago

Poor especially using countrywide solictors

Poor

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to provide us with feedback. If you would like to provide us with further details of your experience please contact us using review@countrywide.co.uk. Kind regards, Scott.

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Customer service is excellent. I am impressed with staff making contact to ensure I'm aware of the ever changing regulations surround private rentals.

Customer Care

Frank Innes Estate Agents

9 years ago

Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service and 5* communication that we always aim to provide to all of our customers.Many thanks again for leaving this feedback.

Trusted Customer

Feefoに#よる#検証#済み

Long Eaton

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Helpful service.

Helpful. Took on the burden of organising buyers visits to house and showing them around. Dealt with surveyors etc.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you Phil for the kind review of Frank Innes in Long Eaton. I am glad to read that you found the team helpful and that they helped with arranging viewers and surveyors. If you would like to provide us with any feedback as to how we could have gained that elusive 5* please e-mail us at review@countrywide.co.uk, Kind regards, Scott.

Trusted Customer

Feefoに#よる#検証#済み

9 years ago

Trusted CustomerのFrank Innes Estate Agentsに関するコメント:

Very efficient service 👍

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for this wonderful 5* review of the Frank Innes office in Arnold. Kind regards, Scott

レビューの招待状を受け取っていませんか？

Feefo Trusted Service Awards

当社の独立した賞は、カスタマーサービスのトップブランドを表彰するものです。受賞者は、お客様からの評価に基づいて決定されます。

Trusted Service Awardsとは

Feefoレビューが信頼される理由

Feefoの詳細

Frank Innes Estate Agents レビュー

Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法