We had ordered the items to be delivered in time for the Super Bowl, but they came the day after, so we will return them.
Football America UK
Football America UK Ltd
7 years ago
Thank you for your feedback.
We are sorry to learn that you were dissapointed with delivery of this order.
We believe there was an initial delay in dispatch whilst we contacted you in respect of one of the items you had ordered.
Unfortunately as we did not receive a response to our communication this delayed the shipment 24 hours. Can we please ask you to update contact details on your account to avoid any disappointment with future orders.
購入日: 01/02/2019
0
共有
TC
Trusted Customer
7 years ago
Trusted CustomerのFootball America UK Ltdに関するコメント:
Good
購入日: 01/02/2019
0
共有
信頼できるカスタマー
7 years ago
Good description of item. Good price and quick delivery.
購入日: 21/01/2019
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共有
TC
Trusted Customer
7 years ago
Trusted CustomerのFootball America UK Ltdに関するコメント:
Good deals, reliable delivery.
購入日: 28/01/2019
0
共有
信頼できるカスタマー
7 years ago
..
購入日: 21/01/2019
0
共有
TC
Trusted Customer
7 years ago
Trusted CustomerのFootball America UK Ltdに関するコメント:
Delivery arrived very quickly. Product in good condition. Hassle free experience
The ball I ordered has a faulty adaptor. I'm now going the convoluted process of having to send it back. A lot of grief for a 10 quid ball. I did email customer services but was just directed to the...
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Football America UK
Football America UK Ltd
7 years ago
Thank you for your feedback.
We are dissapointed to hear that you are unhappy with your purchase and the manner in which your returns query has been handled.
For consistency we do try to adhere to the terms of our returns/exchange policy. This ensure fairness to all customers and also allows us the opportunity to investigate any quality issues with our suppliers.
As a gesture of goodwill on this occasion we are dispatching a replacement to you with a returns bag for your convenience.
At Football America UK, we are committed to providing UK and European American Football teams and individuals, with the best service and products they desire, with experienced and knowledgeable staff on hand if required. We specialise in all forms of Football Equipment not just helmets and shoulder pads. We carry a vast range of cleats, gloves, power girdles, custom uniforms, wrist coaches, bicep bands, to name a few.
At Football America UK, we are committed to providing UK and European American Football teams and individuals, with the best service and products they desire, with experienced and knowledgeable staff on hand if required. We specialise in all forms of Football Equipment not just helmets and shoulder pads. We carry a vast range of cleats, gloves, power girdles, custom uniforms, wrist coaches, bicep bands, to name a few.