Football America UK Ltd レビュー

Thank you for this extremely valuable feedback. We can only apologise for the delay in sending out your customised game ball which was due to the volume of orders received at this time. We would like to reassure you that all customised orders are actioned on a first come, first serve basis and your order was scheduled for production as soon as it was received. Please accept our sincere apologies for any disappointment this issue caused you; we will address how the delay was communicated to you as we know this is a learning for the business. Your comments regarding merge mail have been passed to both the IT and operations team for review.

Thanks for this great feedback, really appreciated!

Great feedback, thank you!

So good to read about your shopping experience, enjoy your purchase!

What can we say but thank you.

Fabulous feedback which we really do appreciate, thank you.

Thank you for your feedback. We are working hard to improve our stock management system and your comments have been taken on board to see if/where further improvements can be made. In respect of the lack of response to calls/emails this information will be passed to our Sales team for further discussion as this is not the level of service we expect from any of our colleagues. We do hope that the above does not deter you from shopping with us again.

Amazing, thankyou!

So good to hear from our European customers, really pleased to hear you were happy with the service.

We look forward to welcoming you back again very soon.