Thank you for letting us know how pleased you were with the speed of delivery of your order and the quality of the item you had chosen, that is great.
We hope we can be of help again soon.
Regards in the meantime.
Brilliant range of products that are otherwise hard to find in the UK bar a few other sites. Fast initial delivery, had to return to exchange a size in gloves which took quite a decent while to get...
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David Hagger
Football America UK Ltd
3 years ago
Thank you for your kind thoughts and letting us know of your experience with customer services We are sorry to hear that the exchange took a little longer than you had hoped, but it is great to know that you now have a pair of gloves you are very happy with.
We hope that we can be of help to you again soon and take care in the meantime.
Thank you for letting us know that you were happy with the service you received and that your package arrived in speedy fashion.
If there was anything we could have done to make your experience a perfect one, please let us know.
All the best to you.
Item was stuck in the same place for well over a week, when I contacted them I was palmed off to Royal Mail, which was the reason, but I was left to feel I was bothering them for asking. Item arrived...
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David Hagger
Football America UK Ltd
3 years ago
Thank you for your comments which we note.
It is sad to read your thoughts, after keeping you as fully informed as possible during the journey of your order. Your package was absolutely caught up in the Black Friday traffic and Royal Mail strike action, which was the reason why we were in regular contact with you, to see things through to a successful conclusion.
You are of course entitled to your own thoughts and actions, so we will respect that.
Quick shipping turnaround on an overseas order and the products arrived in great condition! Very happy with the process from start to finish.
David Hagger
Football America UK Ltd
3 years ago
We really appreciate your thoughts on your recent purchase and it is great to hear that you received your overseas parcel in good time and condition.
We look forward to the opportunity to help you again soon.
Great service, it was delivered quickly in time for Christmas and the products are very good quality.
David Hagger
Football America UK Ltd
3 years ago
It is great to hear that your received your order in good time for Christmas and that you were so happy with your chosen item.
We hope to be helping you again soon.
All the very best to you.
Very easy to buy the E-gift card with opportunity to check the message before purchase. Immediate confirmation of purchase and receipt of invoice and gift card too.
David Hagger
Football America UK Ltd
3 years ago
Thank you for letting us know how convenient you found our E-Gift Card service to use, that is great to hear.
They are very popular and it is good to hear your experience, thank you.
Happy New Year to you.
商品のレビュー
購入日: 21/12/2022
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Carolyn Wordsworth
Feefoに#よる#検証#済み
ne26 1tf
3 years ago
Carolyn WordsworthのFootball America UK Ltdに関するコメント:
All through the process they were very helpful and kind all communication through email was dealt with quickly and Delivery was was quick. From a numty mum who has no idea about American football...
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David Hagger
Football America UK Ltd
3 years ago
Thank you for letting us know how helpful you found our Customer Services team when needing some advice.
We are always happy to help and would rather you call and ask for assistance, than choose something that then has to be returned, causing you inconvenience.
You know where we are if you should need us again, do not hesitate to get in touch!
Take care and all the very best to you.
They sorted out my order and it was delivered in time for Christmas but I had to pay extra to make sure it arrived on time... My son was very happy with his new American football.
David Hagger
Football America UK Ltd
3 years ago
Thank you for your letting us know that the football arrived in time for Christmas, that is great to hear.
We were recommending shipping via courier during the week up to Christmas, to ensure delivery in time and to prevent packages being caught up in the Royal Mail strike backlog and causing disappointment.
It is great to hear that your son is pleased with his gift and that the service chosen was successful.
All the best to you and we wish you a Happy New Year!
very helpful and polite staff. website very straightforward and easy to use. Products are quality also.
David Hagger
Football America UK Ltd
3 years ago
Thank you so much for your kind comments, which will be passed on to the team.
We are also very pleased to hear how happy you are with the quality of products we have to offer you on line and appreciate you letting us know how easy it is to navigate the site.
All the very best to you and we hope that we can help you again soon.
At Football America UK, we are committed to providing UK and European American Football teams and individuals, with the best service and products they desire, with experienced and knowledgeable staff on hand if required. We specialise in all forms of Football Equipment not just helmets and shoulder pads. We carry a vast range of cleats, gloves, power girdles, custom uniforms, wrist coaches, bicep bands, to name a few.
At Football America UK, we are committed to providing UK and European American Football teams and individuals, with the best service and products they desire, with experienced and knowledgeable staff on hand if required. We specialise in all forms of Football Equipment not just helmets and shoulder pads. We carry a vast range of cleats, gloves, power girdles, custom uniforms, wrist coaches, bicep bands, to name a few.