Everything from survey, quotation, supplying units on time and pleasant efficient installation team. Also post installation back up service worked well after a power failure caused some minor...
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Lucy
Fischer
9 years ago
Good morning Mr & Mrs Blackmore and thanks for sharing your experience with us here on Feefo!
We always value the feedback we get from our Customers and are so glad to hear that your journey with us has been professional and efficient with help available to you when you've needed us.
We're confident that the control and flexibility you've gained through Fischer heaters will ensure you are kept warmer and cosier in the winter to come!
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
An excellent meeting with initially the salesperson. Upon installation all was ably explained. I find the system excellent in that it is virtually heating to order when required, no storage heating,...
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Lucy
Fischer
9 years ago
Good afternoon Mr & Mrs Sharman and thank you for taking the time to leave your 5 star review here on Feefo!
We're delighted to hear that you've been well looked after from your initial contact with us through to your installation and we're pleased that you're completely satisfied with the performance of the heaters.
We're confident that you'll enjoy the benefits of fully controllable and flexible heating for many years to come!
If you ever have any questions in the future, please get in touch with us here in the office on 0116 242 5533 and our Customer Care Team will be happy to help you.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
購入日: 28/07/2014
0
共有
ME
Miss B Edwards
Feefoに#よる#検証#済み
9 years ago
Miss B EdwardsのFischerに関するコメント:
workmanship andtelephone manner
Lucy
Fischer
9 years ago
Good morning Miss Edwards - Thanks for your 5 star review!
We're so pleased to hear that you were impressed with the work carried out on the day of your installation and we hope that you have really enjoyed being in full control of your heating meaning that you can feel the benefits when you need it the most.
If you ever have any queries in the future, please do not hesitate to get in touch with us here in the office on 0116 242 5533 and our Customer Care Team will be happy to answer any questions you might have!
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
Installation commenced as agreed, with no mess and has performed well, with periodical after care checks
Lucy
Fischer
9 years ago
Good afternoon Mr Oldham and thank you for taking the time to leave your review here on Feefo!
We're delighted to hear that your installation was carried our efficiently and professionally by our Team and we're glad that you have bene impressed by the performance of your heater.
If you have any queries in the future, please do not hesitate to get in touch with us here in the office and our Customer Care Team will be happy to answer any questions you might have.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
購入日: 08/08/2014
0
共有
MP
Mr Robert Pegg
Feefoに#よる#検証#済み
9 years ago
Mr Robert PeggのFischerに関するコメント:
Non
Lucy
Fischer
9 years ago
Good afternoon Mr Pegg and thanks for your 5 star review!
We trust that you have really felt the difference in your home since your installation and we hope that you will enjoy the flexibility and control of Fischer Heaters for many years to come.
If you ever have any questions, please get in touch with us here in the office on 0116 242 5533 and a member of our Customer Care Team will be happy to help.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
購入日: 30/03/2017
0
共有
ME
Mr Everett
Feefoに#よる#検証#済み
Seven Sisters
9 years ago
Mr EverettのFischerに関するコメント:
Very professional
Lucy
Fischer
9 years ago
Good afternoon Mr Everett and thank you for taking the time to share your feedback here in Feefo!
We're so pleased to hear that you've been impressed with the service you have received; we always aim to provide excellent Customer service.
We trust that since the installation of heaters and a hot water system, you have really noticed the difference to the comfort levels in your home.
Should you ever have any questions in the future, please do not hesitate to get in touch with us here in the office on 0116 242 5533 and our Customer Care Team will be happy to help you.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
購入日: 18/11/2016
0
共有
MR
Mrs C Renshaw
Feefoに#よる#検証#済み
9 years ago
Mrs C RenshawのFischerに関するコメント:
All is going well!! No problems with heaters at all.
Lucy
Fischer
9 years ago
Good morning Mrs Renshaw and thanks you for your 5 star review!
We're pleased to hear that you're impressed with the heaters and that you've really noticed the difference to your comfort level!
If you ever have any questions in the future, please do not hesitate to get in touch with us here in the office on 0116 242 5533 and our Customer Care Team will be happy help you!
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
The reality is not what was expected, does not give out the heat like gas heating, cost will prevent me turning it on.
Lucy
Fischer
9 years ago
Good morning Mrs Stinchcombe and thank you for taking the time to share your feedback.
We're sorry to hear that you haven't been completely satisfied with your heaters.
After checking our database, we don't seem to have any record of you contacting us in regards to this, however, I have passed your details through to our Technical Support Team who will be in touch with you shortly to discuss this matter and will have you back up and running in no time at all!
Our aftercare is always ongoing so should you have any questions or queries, please do not hesitate to get in touch with us here in the office on 0116 242 5533 and our Customer Care and Technical Support Teams will be happy to help you!
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
The purchase process was quite straightforward but delivery time was a bit long. The installation was very quick and neat. The system does exactly what I wanted it to do and so far has been 100%...
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Lucy
Fischer
9 years ago
Good morning Mr Cooper and thank you for your review!
We're so pleased to hear that you've been impressed with the performance of your heater since your installation.
As you will be aware, the heaters are all manufactured to order at our factory in Germany so we usually advise that it can take between 4-5 weeks from purchase to installation due to the manufacturing process and shipping to the UK.
We hope that the heater has made aa real difference to your home and that you will enjoy the control and flexibility of Fischer heaters for many years to come!
If you ever have any queries in the future, please get in touch with us here in the office and our Customer Care Team will be happy to answer any questions you might have.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
Thinking of switching Energy Supplier? We've now launched "Fischer Energy!" Our 'One Fair Tariff' could help you make considerable savings on your energy bills. Call the team on Tel: 0800 103 2769 for more information!
Why not send photos of your heaters to: feedback@fischer-futureheat.co.uk
The after sales service was not up to the standard of a company of this type, expecting the customer to pay £150 for an engineer to come out and fix a problem that their own installation engineer's...
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Lucy
Fischer
9 years ago
Good morning and thank you for taking the time to leave your feedback here on Feefo!
We're sorry to hear that your journey with us has not run as smoothly as our Customers can normally expect.
As this incident occurred over a year after your installation we cannot assume that this is an installation fault as this would have become apparent much sooner. Had this been a fault with your original installation we would have happily sent a team to you free of charge to rectify the problem.
However, on this occasion as so much time has elapsed since your installation, it would be impossible to determine what exactly caused your heater to come away from the wall and any service call deemed to be outside of the scope of the guarantee is chargeable.
At the time of your reporting this incident, the photographs taken by our Engineer were shown to our Electrical Contracts Manager and our Managing Director in order to determine whether the Service Call would be chargeable, both of whom agreed that this matter was not an installation fault and therefore, as per the terms and conditions of your contract, any service call to rectify this matter would be chargeable.
Moving forward, should you have any further questions or queries, our Customer Care Team are happy to help; simply contact us on 0116 242 5533 between 8.30am - 5.30pm Monday - Friday or between 9am - 2pm on a Saturday.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd
信頼できるカスタマー
9 years ago
Thanks for the reply. It was not well over a year when we first reported this problem it was early March when we started to spring clean the conservatory and we didn't notice the heater leaning forward because it is hidden behind a sofa. I have completed a full report of the problem and it was caused by the installation engineer using the wrong size threaded hooks in the raw plugs fitted 4mm instead it 6mm. Trading standards have this report at the moment
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.