100% Efficient Electric Heating Solutions From Fischer.
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去年の評価数:
すべて( 4,258件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
The whole experience has been positive. I had the radiators enstalled today and the young men who did the work were polite, very efficient and cleared up any mess created. They are a credit to your...
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Joanne O'Neill
Fischer
6 years ago
Good morning,
Thank you for the fantastic feedback. We are delighted to hear you received a five star service from all of our staff here at Fischer future heat. This is the service we strive to deliver to all of our customers here at Fischer. It is wonderful to read your lovely comments we will pass this on to the engineers who attended your property.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
On the day of installation the team arrived early. Certainly knew what they were doing. New pipe work and electrical wiring fitted without causing any disruption.
Existing pipework and emersion...
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Joanne O'Neill
Fischer
6 years ago
Good morning Mr Hough,
Thank you for the fantastic feedback and recommendation. We are delighted to hear you received a first class service from our installations team. This is the service we strive to deliver to all of our customers here at Fischer future heat. We are so pleased to hear how happy you are with your new Fischer EB.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
I find their customer service team very abrupt. I’ve had to have one heater replaced due to a crack in the heater and have an issue with 2 of the 3 heaters making a buzzing sound. The sales man said...
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Michelle Fisher
Fischer
6 years ago
Good morning,
I am sorry to hear you find the customer service team are abrupt, an audit will be taken on their calls to assess this.
I have looked at your notes and cannot see that a buzzing sound has been reported, the technical team will call you to discuss this. I shall also ask your surveyor to call you as you were expecting a call from him.
Should you require any further assistance please do not hesitate to contact us 0116 242 5533.
Kind regards
Fischer Future Heat
信頼できるカスタマー
6 years ago
Yet more poor customer service. After having to argue to get someone to come and hear the noise and asses what it is, the electrician hasn’t turned up! To make matters worse, they couldn’t accommodate me on a day that suited me so I’ve had to go to a lot of bother to change my diary at work! Also the surveyor hasn’t bothered to call! I would not recommend this company at all! After care is appalling!
Michelle Fisher
Fischer
6 years ago
Good Morning,
I am investigating this immediately I can see from your notes that you were due a service call yesterday and have contacted the surveyor personally.
Kind regards
Fischer Future Heat
信頼できるカスタマー
6 years ago
The update now in the long running saga and poor customer service is that my energy consumption has doubled in the winter months! Advised not to keep heaters on longer than 10 hours, I live in a one bedroom flat and work full time so heaters are on max 4 hours a day - sometimes less! Also advised to make sure temp between programmed heat and room temp is only 3 degrees different (was already doing this!), no further help given and not living up to their promise of energy efficiency! The heaters are still making a noise, engineers couldn’t resolve it and I’m awaiting feedback as to what the next step is. Watch this space.......
Joanne O'Neill
Fischer
6 years ago
Thank you for keeping us updated, as you can appreciate our electricians are not yet back at the office. We are looking into this. Please bare with us as we are waiting on the feedback from our electrician who attended your property today.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
Michelle Fisher
Fischer
6 years ago
Good morning,
We have called you this morning to discuss your heaters with you, however you were unavailable and we have left a message on your answerphone, could you please call us to discuss this further at your earliest convenience 0116 242 5533.
Kind regards
Fischer Future Heat
Everything went according to plan . Clean , tidy installers , friendly , swift and reassuring
Joanne O'Neill
Fischer
6 years ago
Good morning,
Thank you for taking the time to review. We are delighted to hear how positive you r Fischer future heat journey has been. This is our aim for all of our customers here at Fischer.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
Good morning Mrs Woodcraft,
Thank you for the fantastic feedback and recommendation. We are delighted to hear you received a five star service from our installations team. This is the service we strive to deliver to all of our customers here at Fischer future heat. It is wonderful to hear how happy you are with your new Fisher heaters, we hope they keep you nice and cozy in the winter months.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
Original presentation was too long, we only wanted the water heater but had to sit through all the wall heater details which were not relevant to us. Installation was quick and clean up was fine, but...
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Joanne O'Neill
Fischer
6 years ago
Good morning Mr Snel,Thank you for taking the time to review. We are pleased to hear you received a quick, clean and friendly service from our installations team. Please accept our apologies that your sewer pipe was left open, we are pleased to hear your issue was rectified as soon as possible. However we do sincerely apologize your installation did not go as smoothly as we would of hoped for.If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.Kind regards,Fischer Future Heat.
The instalation was quick and clean. The individual heater controls are very easy to adjust so temperature control in each room is easy and quick.
Joanne O'Neill
Fischer
6 years ago
Good morning Mr Bradford,
Thank you for taking the time to review. We are pleased to hear you received a quick, clean and friendly service from our installations team. It is great to hear how happy you are with your new Fischer heaters, we hope they keep you nice and cozy in the winter months.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
When your people came they did all they said they would and were polite working quickly and efficiently and I got on well with all those involved. There was one problem with synchronization for one...
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Joanne O'Neill
Fischer
6 years ago
Good morning,
Thank you for taking the time to review. We are pleased to hear you received a quick, clean and friendly service from or installations team. We do apologize your installation did not go as smoothly as we planned, it is great to know we managed to rectify your issues as quickly as possible.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
A great purchase, hot water on demand, completely silent aquafficient system, future-ready for solar panels and now benefit from reduced bills.
The fitters wore PPE throughout installation.
購入日: 27/07/2020
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Trusted Customer
Feefoに#よる#検証#済み
Leicestershire
6 years ago
Trusted CustomerのFischerに関するコメント:
Very good service. Installers were hard working and left everywhere clean on completion of work. We would recommend this company.
Joanne O'Neill
Fischer
6 years ago
Good morning Mr Smith,
Thank you for the fantastic feedback and recommendation. We are delighted to hear how positive your Fischer future heat journey has been. This is our aim for all of our customers here at Fischer.
If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 55 33.
Kind regards,
Fischer Future Heat.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.