Recommended for quality bar small chip on top. Easy to miss - we will repair.
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Field and Hawken
11 months ago
We are so glad you like the table. Sorry about the slight fault, thanks for your efforts in the repair. Do get in touch if you have any issues with this. Best Regards, Field & Hawken team.
The sales team paid attention to the note I attached to my order for an parasol and stand with a question about the stand dimensions. From this it was clear the stand would not fit under our patio...
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Enquiries
Field and Hawken
11 months ago
Thank you for your kind feedback, we do try and make sure each customer has the right combination of products for their home. So glad you like the parasol.
商品のレビュー
Enquiries
Field and Hawken
11 months ago
Thank you for your positive feedback on the parasol.
購入日: 04/08/2025
0
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RM
Robin Moores
Feefoに#よる#検証#済み
West Sussex
1 year ago
Robin MooresのField and Hawkenに関するコメント:
Quick and efficient service. Excellent product, perfect fit for my 3 seater garden bench.
Enquiries
Field and Hawken
11 months ago
Thank you for the positive feedback, we're happy you like the product and were pleased with our service.
商品のレビュー
Enquiries
Field and Hawken
11 months ago
Thanks for the feedback, glad it fits the bench well.
Excellent. Item ( cushion for a garden bench) arrived safely and on time, well wrapped and perfect. It's lovely and is exactly right, great colour and comfy. Would definitely buy from this company...
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Enquiries
Field and Hawken
11 months ago
So pleased the cushion was a perfect fit and just what you wanted – thank you for your kind feedback.
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Enquiries
Field and Hawken
11 months ago
Delighted to know you’re happy with the quality and finish and the practicality of the cushion. We really appreciate you having taken the time to leave this feedback.
Great to hear everything arrived safely and on time – enjoy your new piece.
購入日: 05/07/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
The woman who took our order for the bench was particularly helpful and understanding. She explained the delivery arrangements very clearly, and made enquiries on our behalf. She emailed us as...
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Enquiries
Field and Hawken
11 months ago
Thank you so much for your kind words. We’re delighted to hear that our team member was able to make the process clear and straightforward for you, and that you felt supported throughout. We’ll be sure to pass your feedback on to her—it will mean a lot. We hope you enjoy your bench.
商品のレビュー
Enquiries
Field and Hawken
11 months ago
Thank you for the feedback, we're glad you are pleased with the bench.
Level of service far below expected standard.
Pre delivery inspection poor.
Failed to follow instructions to supply unassembled.
Enquiries
Field and Hawken
1 year ago
Thank you for your feedback, and we're truly sorry for the experience you've had. We completely understand your disappointment and frustration.
We regret that the first table arrived with quality issues and appreciate you bringing this to our attention. To make things right, we arranged a replacement and, as a gesture of goodwill, had it pre-assembled by our team who had not received communication to have it unassembled. Unfortunately, we're very sorry that the second table sustained damage in transit, which led to the decision to cancel and refund the order.
This is far from the level of service we aim to provide, and we are actively reviewing how this situation was handled to help prevent similar issues in future. We truly value your feedback and again apologise for the inconvenience caused