Had a bit of issues logging into account and completing purchase with e$ in wallet. Called in and customer service officer who attended to my call was very helpful and gave very clear and concise...
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Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Mohammad, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
商品のレビュー
購入日: 06/06/2021
0
共有
CH
CHRISTINE HAOSON
Feefoに#よる#検証#済み
5 years ago
CHRISTINE HAOSONのEtiqaに関するコメント:
Friendly and knowledgeable about the product.
Irsyad
Etiqa
5 years ago
Hello Christine, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
商品のレビュー
購入日: 04/06/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Easy to use and fuss free. However price stated on letter does not tally with the price shown upon payment. Such consistency needs to be addressed
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!
商品のレビュー
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!
After completing payment details, got a response that the website was under maintenance. Was worried if transaction was effected and to resubmit. If under maintenance, should have informed right from...
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Irsyad
Etiqa
5 years ago
Hello Joyce, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. We understand that you have spoken to one of our Customer Happiness Officers to resolve your enquiry. Thank you for sharing your experience with us and do reach out if you need further assistance. Cheers!
商品のレビュー
購入日: 30/05/2021
0
共有
SK
SHREEN KHATOON
Feefoに#よる#検証#済み
5 years ago
SHREEN KHATOONのEtiqaに関するコメント:
Hardave is a polite and professional employee. He explained clearly and was prompt in contacting me when I gave him my day and time availability.
Irsyad
Etiqa
5 years ago
Hello Shreen, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
商品のレビュー
購入日: 28/05/2021
0
共有
AB
ASHEENA BEEVI
Feefoに#よる#検証#済み
5 years ago
ASHEENA BEEVIのEtiqaに関するコメント:
Fast response and easy online transaction
Irsyad
Etiqa
5 years ago
Hello Asheena, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
商品のレビュー
購入日: 25/05/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Call centre staff was helpful. Especially after the totally useless chat help over the computer.
Online renewal was restrictive ie cannot amend from one year to 3 years renewal.
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. As for the chat service, we will try our best to improve the system as well. Cheers!
Excellent Portal Easy to apply and get insurance .
Also the Portal offers options to chose the benefits we want at competitive rates
However we would like to see insurance for upto 3 years like...
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Irsyad
Etiqa
5 years ago
Hello Sundram, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We also take note on your suggestion for the 3 year plan for our reference. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers
