Appreciate your initiative to offer 25% discount for renewal insurance. I believed you will be able to hold the customer longer with such arrangement.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Yen Ching, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
I'm a masita husband, to be honest their message to the customer is taken care of very good conversation about a household insurance. That there have done a quality of a company service.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
MOHAMED AMIN BIN MOHAMED ALIのTiq by Etiqa Insuranceに関するコメント:
Customer service and response was swift. Service is easy to use.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Amin, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Christina, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Failed to answer question. Did not send full policy contract
Failed to answer question. I asked for actual policy document but agent kept giving me summary of terms only. Why can’t Tiq automatically send the full policy document to customers without having to...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Shih Tung, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
SUMATHI D/O TANGARAJOOのTiq by Etiqa Insuranceに関するコメント:
Fast and efficient
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Sumathi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
It's easy to transact online and suggest to have more premium payment options. The NTUC voucher promotion ad in etiqa website should state all the terms and conditions so as to avoid further...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Danny, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
VIJAYAN S O NARAYANANAYARのTiq by Etiqa Insuranceに関するコメント:
Good and easy to use.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Vijayan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
The withdrawal fees can be reduced. Maybe they can give 1 free withdrawal every month
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Wei Jin, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Hello Shu Qi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
