We’re sorry to hear about your experience and understand how disappointing it is when an order does not arrive within the expected time-frame.
Delivery dates are provided in good faith and, while delays can occasionally occur due to factors outside of our control, we appreciate how inconvenient this was for you. In response to the original delay, we resent the goods using an alternative courier to help ensure delivery as quickly as possible.
We regret the frustration this caused, particularly as it resulted in a wasted engineer visit, and we apologise for the inconvenience.
商品のレビュー
Sophie
Element Shop
5 months ago
We’re sorry to hear about your experience and understand how disappointing it is when an order does not arrive within the expected time-frame.
Delivery dates are provided in good faith and, while delays can occasionally occur due to factors outside of our control, we appreciate how inconvenient this was for you. In response to the original delay, we resent the goods using an alternative courier to help ensure delivery as quickly as possible.
We regret the frustration this caused, particularly as it resulted in a wasted engineer visit, and we apologise for the inconvenience.
Sophie
Element Shop
5 months ago
We’re sorry to hear about your experience and understand how disappointing it is when an order does not arrive within the expected time-frame.
Delivery dates are provided in good faith and, while delays can occasionally occur due to factors outside of our control, we appreciate how inconvenient this was for you. In response to the original delay, we resent the goods using an alternative courier to help ensure delivery as quickly as possible.
We regret the frustration this caused, particularly as it resulted in a wasted engineer visit, and we apologise for the inconvenience.
Received a day late, was promised “next day”. Let down by DHL.
Element shop chased up for me immediately, can’t fault them, only their courier (who also apologised when they delivered)
Sophie
Element Shop
5 months ago
Thank you for your review.
We understand how important timely delivery is, and we’re sorry this fell short. We’re in touch with our courier team to understand what went wrong.
We offer underfloor heating and floor screeding services, and Element Shop support our operation with heating controls. I can honestly say that we have never been let down by them once. Definitely...
さらに表示
Sophie
Element Shop
5 months ago
Thank you for your detailed and kind review – we’re so pleased that our team could assist you and that you’re happy with your purchase. We always aim to make each experience a positive one, and it’s great to know we succeeded.
商品のレビュー
Sophie
Element Shop
5 months ago
Thank you for your detailed and kind review – we’re so pleased that our team could assist you and that you’re happy with your purchase. We always aim to make each experience a positive one, and it’s great to know we succeeded.
Sophie
Element Shop
5 months ago
Thank you for your detailed and kind review – we’re so pleased that our team could assist you and that you’re happy with your purchase. We always aim to make each experience a positive one, and it’s great to know we succeeded.
Element Shop specialise in the supply and design of electric underfloor heating systems including complete underfloor heating kits or complete underwood heating kits at low prices for all applications. We offer free next day delivery to mainland UK, a free design service and a price match policy - we won't be beaten on price.
Element Shop specialise in the supply and design of electric underfloor heating systems including complete underfloor heating kits or complete underwood heating kits at low prices for all applications. We offer free next day delivery to mainland UK, a free design service and a price match policy - we won't be beaten on price.