Once again our sincere apologies that this happened, I'm happy to see the customer service team were immediately on the case and sent a replacement on a tracked next day service right away. These human errors are thankfully rare but do happen from time to time, we're very sorry that it affected your order. Kind regards, The Duncan Stewart Team
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Duncan Stewart
7 months ago
Once again our sincere apologies that this happened, I'm happy to see the customer service team were immediately on the case and sent a replacement on a tracked next day service right away. These human errors are thankfully rare but do happen from time to time, we're very sorry that it affected your order. Kind regards, The Duncan Stewart Team
Hello, sorry to hear this, have you reached out to the cs team? If you could email some pics to cs@duncanstewart.co.uk we would be keen to take a look at the embroidery. Kind regards, The Duncan Stewart team
Absolutely fantastic company to purchase from. This is my second purchase and customer care is great. Nothing too much trouble. I asked for something that wasn’t online and they went out their way...
