An incorrect vehicle group was made available to me, and i had to drive from Centurion to OR Tambo International to change the vehicle. It took me more than an hour at OR Tambo as I had to wait for...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback received.
We apologise for your vehicle not being available and ready upon collection.
After a follow up with the relevant Supplier, we can confirm that they offered a free upgrade to the next available group to accommodate and to try and assist in getting you on the road as quick as possible.
Upon instruction by yourselves, they sourced the originally booked vehicle from a different branch, advising that cross border documentation still needed to be completed and arranged for a change over.
They have extended their sincere apologies for any inconveniences caused.
Kind Regards
The Drive South Africa Team
商品のレビュー
購入日: 19/03/2018
0
共有
TC
Trusted Customer
Feefoに#よる#検証#済み
PE
8 years ago
Trusted CustomerのDrive South Africaに関するコメント:
I have been coming to SA for many years now and hired car from different companies, Budget and Bidvest for the last five or six years. I hire for at least 60 days and only once I managed to hire the...
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Elzanne
Drive South Africa
8 years ago
Thank you for providing us with your feedback.
Your request was submitted upon booking the vehicle, but unfortunately we can not guarantee specific makes, models or colours. We can only confirm vehicle groups as this is dependant on the occupancy of the Supplier on the day.
This is the same with all Car Rental Suppliers.
We trust this clears up any confusion and thank you for your continued support.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
