emails and car collection voucher stated "The vehicle is booked and confirmed with Europcar for collection from their Rondebosch Branch tomorrow" there is NO Rondebosch branch and I had an Uber...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback with regards to your rental.
We have followed up and can confirm that the Claremont & Rondebosch branches for this Supplier have merged which caused some confusion with the call centre and the incorrect address that was then issued on your voucher. The contact number was however correct and I trust that someone was able to assist you telephonically with the correct directions. We apologise for the miscommunication.
With regards to the air-conditioning, we are aware that it sometimes takes a while to kick in especially on bigger vehicles in the heat and we do apologise for any inconveniences experienced. We have however notified the Supplier to submit a check and correct if it is an actual fault with the air-conditioner unit and thank you for notifying us.
Kind Regards
The Drive South Africa Team
購入日: 08/05/2018
1
共有
TC
Trusted Customer
Feefoに#よる#検証#済み
8 years ago
Trusted CustomerのDrive South Africaに関するコメント:
Yes I will buy more
Tatum
Drive South Africa
8 years ago
Thank you so much for your review. We're glad to hear that you are pleased with our service.
購入日: 02/05/2018
0
共有
TC
Trusted Customer
Feefoに#よる#検証#済み
8 years ago
Trusted CustomerのDrive South Africaに関するコメント:
great service, exceeded my expectation.
feefo@drivesouthafrica.co.za
Drive South Africa
8 years ago
Thank you for your review! We're happy to hear that you are pleased with our services.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
