The blind itself was far beyond the quality of anything else. Excellent product and care taken every step of the way. I informed the company of a minor problem with the shipping and included...
Excellent service and very helpful. We initially did a test order for 1 blind and paid £9.99 insurance in case of any measuring issues but the blind fitted perfectly. Then purchased 7 extra-large...
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Joe
DotcomBlinds
3 years ago
Thank you so much for your kind words! I'm glad we were able to help!
Easy to order site easy to navigate very helpful when contacted quick service, only down side the draw chord is a little shorter than I expected needed to be at least 2ft longer
Joe
DotcomBlinds
3 years ago
Thank you so much for your kind words! If you need a longer chain please email us with your order number and the installation height (distance from the floor up to where the brackets are fitted) and we can get a longer chain that is still child safety compliant.
Still waiting for my blinds ordered 22 sep. Would be helpful if customers were kept informed .
Joe
DotcomBlinds
3 years ago
Hi there, I've emailed you with an update on this order placed on the 22nd of August, and it appears your order was lost in transit by the courier. I have since processed a new blind for you and this will be with you early next week.
Unfortunately, we’re not made aware of instances when this happens until the customer gets in touch with us to say it hasn’t been received as the courier doesn’t notify us of losses, which sadly means we weren’t aware of this until this morning.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.