Hi Jonathan, thank you for your review.
I'm sorry your samples haven't arrived with you yet. I can see they were first sent on the 25th of November, and when our follow-up call established they hadn't arrived yet, we resent them on the 30th.
Whilst there was no delay on our part in dispatching these samples in the first class post, the postal system is slow at the moment, and I can only apologise that your samples haven't arrived with you in a timely manner.
A member of the team will reach out to you shortly to check if these new samples have arrived.
Kind regards,
Joe | DotcomBlinds
Efficient service, timely arrivals and product was what we asked for.
My only issue was that they were still a little pricey, especially delivery wise.
Joe
DotcomBlinds
3 years ago
Thank you for your review, I'm glad to hear you were pleased with the service. We work hard to keep our prices as low as possible, however with recent price increases and courier fees we have been forced to pass on a small amount of these increases, however, this is under constant review.
I can’t tell you how quick and responsive to my custom blind requirements Dotcomblinds were. Absolutely amazing in manufacture help and delivery. All 5 stars
Joe
DotcomBlinds
3 years ago
Thank you for such a lovely review! We're so pleased to hear you are impressed with the blind and service!
Used them almost exclusively for a couple of months or so now after being badly let down by a previous preffered suppliuer , Spent well over £2000 on numerous products and 15 + orders in I am yet to...
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Joe
DotcomBlinds
3 years ago
Thank you David for your continued business and kind words, we pride ourselves on our service and so we won't let you down!
The customer service was very good and communication excellent. The speed from order to delivery was so fast. We haven't yet installed the blinds but so far we couldn't be happier. This was the...
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Joe
DotcomBlinds
3 years ago
Thank you for your review, I'm so happy to hear you enjoyed the service!
Certainly though I’m not sure if I want to go ahead with planned blinds just yet
Joe
DotcomBlinds
3 years ago
Thank you for your kind review! We're right here whenever you're ready to purchase blinds, and if you have any questions just get in touch, we're more than happy to help.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.