you could improve your service by actually delivering what was ordered, pretty simple really.
Joe
DotcomBlinds
6 years ago
Hi there, thank you for your comments. I understand you ordered a sample, and that it hasn't arrived. Your sample was despatched in a timely fashion, however, we are aware that the postal system is slower than usual and some are getting lost in the post. If this is the case, we will always get a reorder put through and sent out to you right away, although we need to be made aware of this issue first.
Kind regards,
Joe | DotcomBlinds
Simple to order with confidence, prompt delivery, I ordered blackout blinds and they have arrived carefully packaged and well made. I have been impressed from start to finish.
Speedy service and precise fulfilment of my order. Measurement and fitting guides really easy to follow.
購入日: 12/06/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
I have not received this yet so unable to review product. Tried to track delivery but this did not tell me where it was. Asked for live chat to query location of my delivery and was told I'd be put...
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Joe
DotcomBlinds
6 years ago
Hi there, thank you for your review.
I understand that the courier had some issues getting your blinds to you and that their customer service systems let you down.
Whilst we here at DotcomBlinds strive to provide you with the best possible service and we had despatched your blind on time, we are aware that third party services, such as the courier, have encountered some issues recently with getting orders to people on time. We understand that this can reflect badly on DotcomBlinds by default, although I would like to recognise the fact that this issue was resolved as soon as we were made aware of the situation via the above review.
Kind regards,
Joe | DotcomBlinds
Great company, fantastic blinds for the money. I would definitely use again, quick delivery and really easy installation. Very good for extra wide windows as well, which is difficult to find
Easy to use website and a great range of types and colours of blinds. Quick and easy, and swift delivery. The blind seems to be of good quality and was packaged well on delivery. Would definitely use...
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Joe
DotcomBlinds
6 years ago
That's the mission - quick, easy blind buying with swift delivery! We're always working to improve but we're so happy to hear our hard work has been noticed!
Kind regards,
Joe | DotcomBlinds
DotcomBlinds were brilliant from start to finish with my order and delivery. I did have problems trying to order some vertical blind samples, but the online chat helped me sort it out and they...
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Joe
DotcomBlinds
6 years ago
That's so nice to hear, thank you for your kind words and we're so happy you like your blinds!
Kind regards,
Joe | DotcomBlinds
購入日: 01/07/2020
0
共有
RB
Rhiannon bowen
Feefoに#よる#検証#済み
6 years ago
Rhiannon bowenのDotcomBlindsに関するコメント:
I received my samples really quickly!
Joe
DotcomBlinds
6 years ago
That's great to hear! Feel free to order some more or get in touch for more information on a particular blind, we're happy to help!
Kind regards,
Joe | DotcomBlinds
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.