An award winning tailor made tour operator, Discover the World have been creating unique holidays for 40 years.
サービス
4.9
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商品
4.9
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去年の評価数:
すべて( 1,412件)のレビューを表示中
MS
Mr Steele
Feefoに#よる#検証#済み
Chester
1 year ago
Mr SteeleのDiscover the Worldに関するコメント:
Excellent from the start of booking to last day of holiday
First class, bespoke service..thank you
Customer Service Team
Discover the World
1 year ago
Hi Stephen and thanks for your 5 star review - we're absolutely delighted that you enjoyed your holiday to Norway with us.
We hope to see you on another adventure soon!
Michael
Customer Experience Team
Excellent experience. Fantastic knowledgeable guide. Lots of activities but it never felt rushed. Food was good and accommodation was perfect for the holiday with plenty of space and good, clean room.
Customer Service Team
Discover the World
1 year ago
What a lovely review - we're delighted that you enjoyed your time away with us! Thanks for booking with us and we hope to see you again soon.
Michael
DtW Customer Experience Team
Thank you for using Feefo and for leaving us a review - we really do appreciate it.
I can see that this was a rail trip you went on this time - can we tempt you with one of our other (even) more adventurous trips next time?
Michael
Discover the World.
Excellent service all the way though from bookings and queries thereon to the holiday itself and sorting out problems that arose while we were away
Customer Service Team
Discover the World
1 year ago
Thank you for your feedback about your Northern Lights holiday - we're delighted that you rated it a 5 star experience!
We're here to help whatever the issue, be it before, during or after the holiday, so I'm glad you were happy with our service.
So, where to next?!
Michael
Discover the World
商品のレビュー
購入日: 14/10/2024
0
共有
MG
Mrs Galpin
Feefoに#よる#検証#済み
Bristol
1 year ago
Mrs GalpinのDiscover the Worldに関するコメント:
For the organised tour, excellent.
Well worth doing
Customer Service Team
Discover the World
1 year ago
Thanks for using Feefo to leave us a review about your holiday to Norway - we're delighted that you had a good time.
Thanks for booking with us, and we hope to see you again soon.
Michael
Customer Experience Team
Generally very good service. Apart from a problem with the airport to Reykjavik transfer (the return journey was fine) there were no issues. On a few occasions when I spoke to Discover the World...
さらに表示
Customer Service Team
Discover the World
1 year ago
Thank you for your feedback.
On the one hand I'm glad you had a good holiday, but I am sorry that there was a problem with one of your transfers. We don't have any notes on your booking about this issue, so I assume that you were able to sort things out while you were there, but if there is anything we can look into for you then please get in touch at customer-service@discover-the-world.co.uk.
Michael
Customer Experience Team
DtW
Bruno helped us design our itinery and made good hotel recommendations and a suitable route to explore these scenic islands. We very much enjoyed our holiday.
Not so happy with the hire car service.
Customer Service Team
Discover the World
1 year ago
Thank you for using Feefo - customer feedback is really important to us and I'm glad that on the whole you had a good holiday.
That said, I'm sorry you were unhappy with the hire car service - I'd be happy to look into that for you, if you can let me know some more details by getting in touch at customer-service@discover-the-world.co.uk I can see what's happened.
Michael
Discover the World
Great service. Took all the hassle out of planning a holiday. Made great suggestions and nothing was too much trouble despite several reiterations to our itinerary.
Customer Service Team
Discover the World
1 year ago
Thanks for using Feefo to review your holiday - we're really pleased that you felt you had a 5 star experience!
Taking the hassle out of planning and booking a holiday is exactly what we do and we're so pleased that you enjoyed your time in Norway. We hope to see you again soon.
Michael
Customer Experience Team
Not only did Discover the World take care of all the detailed travel arrangements, they also responded to requests and queries. They are such a great travel company to deal with.
Customer Service Team
Discover the World
1 year ago
Thank you for your kind words and 5 star review - we really do appreciate it.
Thanks for booking with us and we hope to see on your next adventure soon!
Michael
Customer Experience Team
From the initial enquiry onwards the service and attention to detail has been exemplary. Nothing was too much trouble and the holiday worked seamlessly.
Customer Service Team
Discover the World
1 year ago
Thank you for leaving us such a lovely review - it sounds like you had an amazing time! I'll certainly pass on your feedback to everyone who helped make your holiday, and it was really good of you to take the time and trouble to leave us a review, we really do appreciate it.
So where to next??!! Michael
Discover the World
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Costa Rica, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Costa Rica, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.