All staff responsive, friendly and helpful on phone and via email, responding within the given time. They were not phased when dates were changed to much earlier and they had to amend the whole...
The pre-travel experience, when arranging this holiday, was poor involving numerous exchanges by phone and email. In seeking to combine two 'packaged' rail holidays together into one, with minimal...
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Customer Service Team
Discover the World
10 years ago
We are sorry that you found the booking experience to be challenging and we apologise for this. We are glad that you had a good time in Norway and it fulfilled all your wishes. Would love the opportunity to book your next adventure and redeem ourselves.
Would recommend Discover The World to anyone, I showed interest in the holiday before dates became available and was contacted before the next years dates were advertised. Sales staff were friendly...
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商品のレビュー
購入日: 01/07/2016
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Traveller
Kent
10 years ago
TravellerのDiscover the Worldに関するコメント:
They listened to what we wanted from a holiday and did their best to provide this. Any amendments we wanted were arranged with an apparent ease, although it must have taken time to arrange,...
Punctual to respond, helpful to advise, would have liked to have been told that the route was not a common one and there were lots of mosquito's, but other than that- the service was great.
The...
From the very first phone call they were helpful, friendly, very knowledgeable, gave us a lot of information and always got back to us when they said.
Once the holiday arrived, we were sent...
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for over 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for over 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.