Thank you for your comments about your holiday, we do understand that cleanliness is very important. We are very sorry to hear that things were not as they should have been when you arrived. All these issues will be addressed, although none were apparent during our routine review of the cottage. If you should have similar problems in the future please do let us know as soon as possible so that steps may be taken to ensure that they are rectified for you without delay.
Beds lovely and comfy but sofas very uncomfortable. Otherwise lovely cottage and very clean.
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購入日: 27/06/2016
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TC
Trusted Customer
9 years ago
Trusted CustomerのDiscover Scotlandに関するコメント:
Very good holiday . No problems and great levels of service and understanding from discover Scotland with changes made . Many thanks
購入日: 12/06/2016
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信頼できるカスタマー
9 years ago
Would be good to be able to pay using a Debit Card on line rather than using Internet banking
Nigel
Discover Scotland
9 years ago
Thank you for making us aware of the problem that you had regarding payment. This has been investigated and it appears that there were connectivity difficulties with SAGEPAY. This has been resolved so that secure payments on line through SAGEPAY are possible for all payments.
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Nigel
Discover Scotland
9 years ago
Our neighbours are making progress with their projects and any disturbance to “Two Dogs” should now be small as we understand that the ground clearance work has been completed.
If you should have similar problems in the future please do let us know as soon as possible so that steps may be taken to ensure that they are rectified for you without delay.